Senior Recruiter

Job Summary:

Location: Remote Miami, Remote Florida, Remote Arizona

Division: Ticketmaster 

Line Manager: Manager, Recruitment 

Contract Terms: Regular/Permanent, Full-Time            

THE TEAM

In this role you will work within a global recruiting team, supporting our internal partners with finding the very best talent, whilst providing excellent customer service for our hiring managers. In addition, you will partner with business leaders, Human Resources, and other leaders within our internal teams to create and implement sustainable recruiting programs to address immediate and long-term staffing goals.

THE JOB

As a Senior Recruiter, you will focus on finding and hiring talent in the fast paced and competitive fields of Engineering and Product. This will require experience of recruiting in these fields and knowledge of terminology and different technologies to fully understand hiring requirements, candidate expertise and best strategies.

WHAT YOU WILL BE DOING

• Manage end to end recruitment campaigns from intake call to screening resumes, sourcing talent, making the initial call with candidates, scheduling interviews and extending offers

• Proactively source and attract top talent in highly competitive markets, using a mix of direct sourcing, networking, and innovative talent attraction strategies

• Partner closely with hiring managers, senior leaders and HRBPs to understand hiring needs, market conditions and define effective recruitment strategies

• Build and maintain strong talent pipelines for current and future hiring needs, with a focus on hard-to-fill roles

• Collaborate with hiring managers to determine effective recruitment strategies, which may involve advertising, direct sourcing, agencies, and exploring internal solutions.

• Partner with the sourcing team to identify, engage and convert high-quality candidates

• Manage and coordinate all communications with candidates during recruitment process; working to build and maintain strong relationships with active and passive candidates

• Lead offer management and negotiations, using strong influencing skills to secure top candidates in competitive situations

• Coordinate relationships with external agencies when necessary

• Participate in employer branding activities to attract top tech talent and enhance our reputation in the tech industry.

• Emphasize the importance of diversity and equity in the recruitment process

• Attend recruitment events when required, speaking to potential candidates

• Assist with other ad-hoc projects as required

• Mentor any interns or apprentices coming onto the team

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Proven experience in end-to-end in-house recruitment within a fast-paced and competitive environment

• Experience as a Tech Recruiter with a track record of successfully placing candidates in engineering and product roles

• Demonstrated success sourcing and hiring top talent in competitive markets, particularly for hard-to-fill roles

• Strong negotiation and influencing skills, with experience managing and closing complex offers

• Knowledge of the tech industry, technical roles and the latest industry trends

• Advanced knowledge of HRIS, preferably Workday

• Experience partnering closely with hiring manager to deliver hires in timely manner 

• Knowledge of commonly used concepts, practices, and procedures within Recruiting

YOU (BEHAVIOURAL SKILLS)

• Strong stakeholder management skills, able to influence and build relationships across hiring managers, leaders and HRBPs

• Advanced sourcing capability, with proven ability to identify and engage top talent in competitive markets

• Strong analytical thinking, able to distil insights and use data to guide hiring strategies

• Highly organised, able to manage multiple roles and priorities in a fast-paced environment

• Strong problem-solving skills, with the ability to anticipate challenges and act proactively

• Results-driven, with a focus on delivering hires and taking ownership of outcomes

• Collaborative team player, able to support others and work effectively across teams

• Adaptable and flexible, able to manage changing priorities across roles and levels

• Strong candidate and stakeholder focus, delivering a high-quality experience throughout

• Confident communicator with strong influencing and negotiation skills

• Able to operate in a global, multi-time zone environment

BENEFITS & PERKS

Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

• WEALTH: 401(k) program with company match, stock reimbursement program

• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

• OTHERS: Volunteer time off, crowdfunding match

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.

Teamwork – While we celebrate individual achievements, we know have more success as a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.