Quality Specialist

Reposted 6 Days Ago
Be an Early Applicant
Chennai, Tamil Nadu, IND
In-Office
Senior level
Fintech • Information Technology • Logistics
The Role
The Senior Quality Specialist ensures compliance with quality standards, conducts audits, analyzes data, supports projects, and manages customer complaints effectively.
Summary Generated by Built In

Location:

Chennai, Tamil Nadu, India

Job ID:

R0119828

Date Posted:

2026-02-09

Company Name:

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Profession (Job Category):

Engineering & Science

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity:

A Quality Specialist drives, monitors, and improves customer experience or product quality standards through audits, data analysis, and process improvements.

How you'll make an impact:

  • Conducting regular audits at PSC / LSU, reviewing documentation for compliance, and identifying areas for improvement.

  • Analysing data to identify trends, root causes of issues, and implementing corrective/preventive actions (CAPA).

  • Ensuring adherence to industry standards, regulatory requirements, and SOPs, particularly in GMP or ISO environments.

  • Creation and maintenance of processes in Adonis, creation and maintenance of documents in OneView / xECM.

  • Support to Global Team as well as LSUs on use of the global tools (Adonis, OneView, xECM, Relex, CCRP & SAP Q-Notifications, TNPS), support Governance process related to Quality and CIL related to HUB EUC.

  • Consolidate monthly reports for Quality and CIL. Support PSC/LSU team with Quality and CIL Projects and IT tools.

  • QMS Audit support (Intelex).

  • Support in Relex improvement projects. (Follow up with Quality managers on multiple Quality improvement projects).

  • You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • You hold a bachelor’s degree in Engineering (Electrical /Mechanical).

  • You should have 8+ years’ experience in Quality Management systems.

  • Experience in Quality roles and exposure to Customer complaints handling and Service handling process.

  • Proficient in understanding Quality processes and concepts. 

  • Prior relevant Industry experience, knowledge of Quality Management and concepts. Proficient in MS-Office, Power BI or any other Business Intelligence tool. 

  • SAP Quality Module.

  • Strong problem-solving techniques and tools using L6S approach. Stakeholder Management through continuous interaction with Business Leaders and Partners across the globe.

  • Excellent English verbal and written communication skills. 

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

Top Skills

Adonis
Ccrp
Ms-Office
Oneview
Power BI
Relex
Sap Quality Module
Xecm
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The Company
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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