The Role
Monitor and analyze KPIs to identify trends and risks, perform root-cause investigations, develop dashboards and predictive analyses, drive CAPAs and continuous improvement, and collaborate with Production, Clinical, and Engineering teams to ensure treatment plans meet clinical, operational, and regulatory standards.
Summary Generated by Built In
Role Summary
As an individual contributor, the Treatment Process Quality (TPQ) Engineer (IC6) plays a critical role in ensuring the consistent quality, accuracy, and effectiveness of treatment plans through rigorous data-driven quality engineering practices. This position requires a highly professional, proactive, and results-oriented individual with a strong sense of urgency and the ability to independently drive initiatives to completion.
The TPQ Engineer is responsible for regularly reviewing and analyzing Key Performance Indicators (KPIs), identifying trends, risks, and improvement opportunities, and translating data insights into clear, actionable plans. The role is central to the design, implementation, and oversight of quality control processes, ensuring treatment plans consistently meet established clinical, operational, and regulatory standards.
This professional is expected to take ownership of identified issues, rapidly define corrective and preventive actions, and ensure timely execution and follow-up. Success in this role requires exceptional professionalism, strong prioritization skills, and the ability to operate effectively in a fast-paced environment with shifting business needs.
In addition, the TPQ Engineer actively collaborates with Production, Clinical Hub, Clinical Services, and Engineering teams, providing data-based recommendations that improve business outcomes, enhance customer experience, and systematically elevate the quality of treatment plans.
This position is ideal for a quality engineering professional with solid foundational experience who is ready to operate at a higher level of independence, influence, and accountability.
Key Responsibilities
Role Expectations
· Support higher-level contributors (L7/L8) by performing advanced technical and non-technical tasks from an internal customer perspective, including data analysis, reporting, and action plan development.
· Mentor and coach lower-level contributors (L4/L5), promoting technical development, accountability, and a strong quality mindset.
· Monitor, analyze, and interpret KPI behavior and trends, leading complex KPI analyses with minimal supervision and driving data-based insights.
· Facilitate structured working groups to investigate and resolve unexpected KPI behavior or data inconsistencies in a timely and effective manner.
· Develop, generate, and maintain KPI dashboards, manufacturability reports, clinical outcome analyses, and predictive models to support proactive decision-making.
· Propose, implement, monitor, and verify CAPAs, continuous improvement initiatives, and inspection/investigation methods through effective closure and sustainability.
Skills, Knowledge & Expertise
What We’re Looking For
Typically:
Typically:
Education
- Bachelor’s degree in Engineering, Statistics, Data Science, Business Analytics, or a related field.
- Master’s degree is a plus.
Experience & Development
- 3–6 years of directly related experience in quality engineering, data analysis, continuous improvement, engineering, or similar roles.
- Experience using data to identify trends, drive root cause investigations, and support business decision-making is strongly preferred.
Languages
- Professional proficiency in English (written and spoken).
Soft Skills
- High level of professionalism, ownership, and accountability in all interactions and deliverables.
- Strong sense of urgency with the ability to prioritize, execute, and follow through in a dynamic environment.
- Excellent documentation, communication, and presentation skills.
- Exceptional attention to detail and commitment to data accuracy.
- Ability to translate complex data sets into clear, actionable insights for diverse audiences.
- Results-driven mindset focused on measurable improvements in quality and efficiency.
- Advanced analytical thinking and structured problem-solving skills.
- Ability to work independently while maintaining strong collaboration across teams and organizational levels.
- Confidence interacting with all levels of the organization and proactively escalating issues when appropriate.
- Continuous improvement mindset with a passion for identifying and implementing best practices.
- Flexibility and adaptability in response to changing priorities and business needs.
Technical Proficiency
- Advanced proficiency in standard office tools: Excel (Advanced), Word, PowerPoint, Outlook, Teams.
- Experience working with large datasets and data visualization tools such as Power BI, Tableau, Looker, or similar platforms.
- Experience querying, transforming, and analyzing data using SQL, Python, R, or similar analytical tools is highly preferred.
- Strong ability to perform exploratory data analysis, identify patterns and anomalies, and translate findings into actionable business recommendations.
- Experience developing trend analyses, forecasting models, predictive analytics, or other data-driven approaches to proactively identify risks and opportunities.
- Foundational knowledge of predictive modeling and data science concepts (data science certifications are a plus).
About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.
Skills Required
- Bachelor's degree in Engineering, Statistics, Data Science, Business Analytics, or related field
- Master's degree
- 3-6 years of directly related experience in quality engineering, data analysis, continuous improvement, or similar roles
- Professional proficiency in English (written and spoken)
- Advanced proficiency in Excel, Word, PowerPoint, Outlook, Teams
- Experience with data visualization tools such as Power BI, Tableau, Looker, or similar
- Experience querying, transforming, and analyzing data using SQL, Python, R, or similar analytical tools
- Experience developing trend analyses, forecasting models, or predictive analytics
- Experience performing KPI monitoring, root-cause investigations, and implementing CAPAs
- Strong documentation, communication, and presentation skills; ability to translate data into actionable insights
Align Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Align Technology and has not been reviewed or approved by Align Technology.
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Healthcare Strength — Health coverage includes medical, dental, vision, life, and both short‑ and long‑term disability, along with AD&D and wellness resources. Select locations add region‑specific programs such as medical coverage and Multisport, reinforcing breadth.
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Strong & Reliable Incentives — A corporate bonus plan outlines performance‑based rewards and eligibility, and compensation is described as competitive in commercial roles. Incentive structures in sales are portrayed as offering strong on‑target earnings potential.
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Retirement Support — Retirement programs feature a 401(k) plan with company contribution mechanisms, profit sharing, and a defined contribution pension plan. These elements emphasize long‑term financial security alongside salary and bonus.
Align Technology Insights
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The Company
What We Do
Twenty years ago, we pioneered the world's first clear aligners. Since then, we have continuously innovated with new products and technologies that are revolutionizing treatments for doctors and their patients. Invisalign clear aligners and the iTero Intraoral scanner help dental professionals achieve the clinical results they expect and deliver effective, advanced dental options to their patients. Helping change millions of lives, one smile at a time. Discover your straight path to a bright future at Align. As a part of our smart, diverse and fast-moving global team, you'll make an impact for the market leader that's moving an industry forward. Want to find out what’s next for us—and for you?
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