This position will support quality at Swedish Cherry Hill and Swedish First Hill with some travel to the Swedish Issaquah campus.
The Senior Quality Program Manager (QPM) facilitates quality improvement programs to standardize care delivery, increase reliability, promote high value care and support an effective quality management system at Swedish. Under the direction of Quality Division leadership and in collaboration with operational and clinical leadership, the Senior QPM leads the design, implementation, and sustainment of prioritized quality goals by managing complex, cross-functional quality programs at a campus or health system level.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Bachelor's Degree
- Upon hire: CPHQ, PMP, Lean, Six Sigma, or other related process improvement or quality training
- 5 years Healthcare.
- 5 years If bachelor's degree is in an unrelated field, an additional 5 years of industry experience is required.
- Interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research.
- Expert work experience in quality management, patient safety, systems thinking, change management.
Preferred Qualifications:
- Bachelor’s Degree in Nursing, Lab Technologist, Physical Therapist, Pharmacist, RHIA or other clinical healthcare education.
- Master's Degree in Healthcare administration, public health, nursing, business or related subject.
- Electronic Health Record.
- ISO 9001.
Why Join Providence Swedish?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About UsProvidence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Skills Required
- Bachelor's degree
- CPHQ, PMP, Lean, Six Sigma, or related process improvement or quality training upon hire
- Five years of healthcare experience
- An additional five years of industry experience if the bachelor's degree is in an unrelated field
- Experience interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research
- Expert experience in quality management, patient safety, systems thinking, and change management
- Bachelor's degree in nursing, laboratory technology, physical therapy, pharmacy, RHIA, or another clinical healthcare discipline
- Master's degree in healthcare administration, public health, nursing, business, or a related field
- Electronic Health Record experience
- ISO 9001 experience
Providence Health & Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Providence Health & Services and has not been reviewed or approved by Providence Health & Services.
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Healthcare Strength — Coverage spans medical, dental, and vision, with robust mental health support including up to 25 free therapy sessions and a well‑being platform. Additional resources like caregiver assistance and plan assistance can bolster access and overall health support depending on location and eligibility.
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Retirement Support — A 401(k) with employer match and an additional discretionary contribution, plus a student‑debt retirement savings match, provide meaningful long‑term savings support. Planning tools and Public Service Loan Forgiveness eligibility further strengthen the financial security package.
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Parental & Family Support — Back‑up child and elder care through Bright Horizons and paid parental leave offer practical support for caregiving needs. Relocation assistance and other family‑oriented resources complement the core benefits where available.
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What We Do
At Providence, our strength begins with understanding. We take time to see, hear and value everyone who walks through our doors—patient or caregiver, family support person or volunteer. Working with us means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others.
