Senior Quality Program Manager

Job Title : Senior Quality Program Manager

Job Description

• Directs and guides the activities of programs consisting of multiple and interdependent projects executed by performing organizations and/or staff, to contribute to the program’s delivery of its intended benefits and the Quality Operation’s Strategy.

• Develops and executes program plans, schedules and deliverables. Is responsible for ensuring compliance with the relevant PSQ policies, procedures and standards. 

• Leads multiple project teams, with people from different parts of the organization to deliver cross-functional and/or cross-business goals and objectives. Depending on the program’s goal and objectives, the program manager works for and collaborates with many stakeholders, cross-functional and cross-business, with a variety of expertise and responsibilities.

Education and Background

• Bachelor’s or master’s degree in life sciences, business administration, or engineering.

• Minimum 15 years of relevant experience in project/program management.

• Certifications: Philips Project Management Practitioner/Expert/Master or equivalent (PMI, PMBoK, SAFe).

• Knowledge of and exposure to ISO 13485 and FDA 21 CFR Part 820 for medical devices.

• Experience with QMS (Quality Management Systems), CAPA (Corrective and Preventive Actions) processes Nonconformance, Calibration, PM, Process and Production Controls, Warehousing etc.

• Familiarity with risk management standards such as ISO 14971 and other applicable regulatory frameworks.

• Comprehensive training in Good Documentation Practices (GDP) and Good Manufacturing Practices.

Experience & Background

• 15-17 years of relevant working experience, including all aspects of project development and execution.

• Demonstrating record of project management success, both in results achieved and in use of professional methodology, and experience working in programs, preferably supporting the program manager in program management activities

• Demonstrating record of project management success, both in results achieved and in use of professional methodology and 5+ years of program management experience.

• Expertise in applying Philips PM standards (PMI, PMBoK, SAFe) and coaching others in project/program management processes

• Known authority on process-oriented skills with consistent application.

• Manages multi-site or medium/high complex programs over 2–3 years or financial impact of > €10M.

• Encourages balanced risk-taking and mitigates risks to maintain program health

• Innovates and elevates program and portfolio capabilities.

Dimensions related to Know-How, Complexity, and Accountability

• Detailed knowledge of company/operations allows for innovative concepts and promoting new ideas.

• As an expert in the field of utilizing quality principles with project management, uses professional concepts in developing resolution to critical issues and broad design matters.

• Interacts internally and externally with senior level management, requiring negotiation of extremely critical matters including influencing policymaking.

• Consistently works with abstract ideas or situations across functional areas of the business. Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major functional areas.

• Requires an in-depth knowledge of the functional area, business strategies, and the company’s goals.

• On-site presence required as a priority to ensure effective support and execution.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.