Senior Quality Manager

Principal Activities

• Learn and comprehend technical aspects of our products.
• Ensure the quality of our solutions, products, and processes.
• Responsible for ownership of CAR (Corrective Action Report) and SIR (Shop Incident Report) systems as well as all non-conforming actions.
• Ensure capability for certification preparation, actively support shop RCCA, implement a solid vendor quality review process, and develop the team as needed.
• Drive transformation projects, including but not limited to inspection process changes, MRB process improvement, revision of quality management system, and ongoing certification to ISO 9001 and / or other QMS standards.
• Support continuous product and process flow; provide necessary NDT Level certification to support all necessary inspections and personnel training, testing and certification.
• Establish and maintain positive relationships with key customers.
• Partner with customers as required to assist with problem-solving by determining root causes, implementing effective countermeasures, and follow up.
• Support on-time delivery with timely completion of QA document packages. Train and coach all associates on building Quality into Operations.
• Assist with contract review and flow down of customer requirements.
• Partner with suppliers as required to assist with problem-solving by determining root causes, implementing effective countermeasures, and follow up.
• Build solid relationships with our third party and customer inspectors both to understand their needs and facilitate releases for shipment.
• Assist Operations to reduce the number of customer-reported quality issues (VIR’s, SCAR’s LOA’S) to improve customer-vendor scores.
• Work to simplify processes with easy-to-understand language and allow for flexibility.
• Reorganize team and allocate resources as needed to maintain quality support, eliminate inspection bottlenecks and backlogs, and guarantee quality output to customers.
• Drive transformation of the quality function utilizing your critical skills in change management.
• Effectively communicate and interact with all levels of the business.
• Have a proactive approach to problem solving.

Knowledge & Abilities

• A clear understanding of Defense contracts and specifications is a plus. able to work closely with shipyards and DCMA inspectors.
• A clear understanding of FAR clauses and contract requirements is a plus to flow down to maintain all requirements are followed through production and inspection plan.
• Experience with military inspections related to contracts, NDT processes, ISO, and other government technical documents to ensure compliance is a plus.
• Must have leadership ability, capacity for strategic thinking, ability to foster innovation, time management skills, and unquestionable integrity.
• Six Sigma and / or Lean experience, and root cause corrective action training. Formal training in the Toyota Production System/Lean Manufacturing is a plus.

 Education & Experience

• Experience as a quality manager in a manufacturing / industrial setting, with a minimum of 3 years leading a team of significant size.
• Experience in quality excellence, ISO Audit & certification, and MIL-I-45208 knowledge.
• Six Sigma or Lean manufacturing experience heavily preferred. Formalized certifications are a plus.
• Demonstrated analytical, critical thinking, and prioritization skills.
• Metrology experience using scanning tools, CMMs etc
• Experience creating inspection plans, including defining measurement tools to use, is highly desired.
• Prefer candidates with direct experience in military / defense contracting industry, or strong capacity and capability for development.
• Bachelor’s degree or equivalent combination of formal education and experience.

Other

• Must be a U.S. Citizen to meet DOD requirements

 Our Benefits:

• Employee Ownership
• Comprehensive healthcare plans
• PTO and family leave
• 401(K) match
• Career Development
• Other Benefits & Perks

CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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