Senior Quality Manager, Client Quality Management

Posted 2 Days Ago
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Pune, Mahārāshtra, IND
Hybrid
Senior level
Biotech • Pharmaceutical
The Role
Leads quality system implementation, training, compliance, audits, CAPA and deviation management for assigned pharmacovigilance client projects. Develops quality management plans, monitors KPIs, contributes to reporting, advises clients, coordinates with quality teams, and supports team development and line management.
Summary Generated by Built In
Company Description

Medicine moves forward here. So will you. 

Clinical trials, safety studies, and audits make safe and innovative pharmaceutical-led care possible. As part of Ergomed Group, you help patients benefit so they experience more of life’s meaningful moments. Biopharmaceutical companies are our clients. Patients are our purpose. 

Ergomed Group brings together Ergomed CRO, PrimeVigilance, Prudentia, and ADAMAS Consulting to help biopharmaceutical companies develop, deliver and safeguard therapies in oncology, rare disease and other complex areas of medicine. Across the Group, our teams turn the signals that clinical trials, safety systems and quality data generate into insight that helps bring safer treatments to patients around the world. 

The science and analysis that guides our work is demanding. And this is where we excel. What defines us, though, is how we work together. Across countries, cultures and time zones, we bring kindness, curiosity and a shared sense of purpose to work that genuinely matters. Ideas are welcome here. Growth is expected. And every person has room to make a real difference to patients' lives. 

Whether you are early in your career or bringing decades of experience, we want you to feel valued for what you do and for who you are. If that sounds like the place you have been looking for, we would love to hear from you. 

Job Description

The Senior Quality Manager is primarily responsible for the implementation and maintenance of the quality system and training for their assigned client projects, ensuring that the project maintains compliance with global regulations, legislation, PrimeVigilance and Client requirements. They drive quality

Core responsibilities

  • Oversight of all project related quality activities
  • Drive project related quality improvement and providing quality advice
  • Client management including direct oversight for client quality related activities for project.
  • Develop and maintain a project specific Quality Management Plan.
  • May act as main point of contact for all audit related activities for project and involvement in Deviation and CAPA Management responsibilities
  • Ensures relevant quality KPIs are established and monitored
  • Provide quality content and analysis for project monthly reports
  • Working closely with Quality Management, Quality Assurance and Audit Management teams ensuring all aspects of company and client’s QMS are adhered to by the Project.
  • Supporting junior members of the team and possible line management responsibilities, involvement in training of employees on client projects

Qualifications

  • Life Sciences degree
  • Strong previous pharmacovigilance experience including quality and compliance experience within a GxP environment
  • Good organisational skills, attention to detail and excellent communications skills
  • Must have leadership qualities (Line Management experience is desirable)
  • Good IT skills

Additional Information

When you join Ergomed Group, you make a difference by helping to bring safe and effective pharmaceutical treatment to patients around the world. You’ll join a passionate and collaborative team of experts in clinical research, pharmacovigilance, and quality consulting.  

We are diverse in many ways, yet our values unite us. Our values are how we work, not words on a wall. If they sound like you, you will feel at home here. 

  • Quality: we hold ourselves to the standard patients deserve. 
  • Integrity and trust: we do the right thing, especially when it is hard. 
  • Drive and passion: we care about the outcome, because someone is waiting on it. 
  • Agility and responsiveness: we move quickly, because patients cannot wait. 
  • Belonging: everyone is welcome, and every voice counts. 
  • Collaborative partnerships: we go further by going together. 

We look forward to welcoming your application.

Skills Required

  • Life Sciences degree
  • Strong previous pharmacovigilance experience
  • Quality and compliance experience within a GxP environment
  • Good organizational skills and attention to detail
  • Excellent communication skills
  • Leadership qualities
  • Line management experience
  • Good IT skills
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The Company
HQ: London
535 Employees
Year Founded: 1997

What We Do

Founded in 1997, Ergomed is a global provider of high-quality services to the biopharmaceutical industry, spanning all phases of clinical trials, post-approval pharmacovigilance, and medical information. Ergomed’s fast-growing services business includes an industry-leading suite of specialist pharmacovigilance (PV) solutions, integrated under the PrimeVigilance brand, and Ergomed Clinical Research, a complete, global Phase I-IV clinical development and trial management services with a strong heritage in the development of drugs in rare diseases and oncology. • 1,400+ highly qualified professionals • Global full-service CRO • 25+ years of experience • Therapeutic specialization in oncology • Strong expertise in rare disease trials • Robust clinical safety system • Choice of leading drug safety databases Our key services include: • Clinical Research Services • Pharmacovigilance • Medical Information • Regulatory • Medical Writing • Site Management • Study Physician Support • Biostatistics • Patient Study Support

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