The Role
Lead quality engineering for lab/PT within a multi-skilled feature team. Design test procedures and product specifications, deliver automated testing (Cyara/Hammer), perform IVR/CTI/routing testing, identify process and IT security improvements, manage and develop team members, and ensure customer requirements and quality standards are met.
Summary Generated by Built In
End Date
Thursday 30 July 2026We Support Flexible Working – Click here for more information on flexible working options
Flexible Working Options
Hybrid WorkingJob Description Summary
Accountable for delivery of Quality Engineering across lab/PT as part of a multi skilled feature team, collaborating to ensure quality & customer requirements are met when developing products.Will be an active member of the LBG QE Community, sharing knowledge to benefit the Group.
Job Description
- Must have Skill -Automated Testing tools (Cyara/Hammer), IVR, CTI and Routing testing experienceYears of Exp - 6 - 12 years
- Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management programme with guidance from a project/programme manager.
- Highlights shortcomings and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline.
- Delivers prescribed outcomes for area of responsibility by working within established knowledge management systems.
- Delivers outcomes by managing others and working within established systems.
- Sets short term objectives and helps manage the performance of direct reports by working within performance management systems.
- Explores issues and/or needs to establish potential causes, related issues and barriers.
- Defines, delivers, and adapts specialized products/services to meet customer needs by selecting the best possible approaches available within established systems.
- Analyses specified problems and issues to find the best technical and/or professional solutions.
- Delivers prescribed outcomes for area of responsibility by working within established strategic planning systems.
- Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation.
- Develops product specifications while designing testing procedures and standards.
Our new technology centre in Hyderabad will be home to highly skilled technology and data specialists who will be driving our transformation and delivering great outcomes for Lloyds Banking Group’s customers. Our office is situated in a sought-after location that features easy transport links and excellent facilities, all aimed at enabling you to achieve a great work-life balance.
Working with us means being part of our aspirational and transformative journey of redefining the fintech landscape, while building an organisation that welcomes all. We’re committed to providing an exceptional employee experience through our policies, practices, and development opportunities to support you in achieving your potential.
This is a once in a career opportunity to shape your future and help us make our mark in India. Are you ready to help shape your future, as well as ours? Join us and grow with purpose.
Skills Required
- Automated testing tools experience (Cyara, Hammer)
- IVR, CTI and routing testing experience
- 6-12 years of relevant experience
- Experience delivering quality engineering in multi-skilled feature teams
- Ability to develop product specifications and design testing procedures and standards
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The Company
What We Do
Lloyds Technology Centre is the Global Capability Centre of Lloyds Banking Group, based in Hyderabad, India. It functions as a tech and data company providing engineering expertise in cloud computing, data analytics, and cybersecurity. The centre supports the digital transformation of Lloyds Banking Group, a leading UK financial services provider, and operates primarily in the IT services and consulting sector.
