Senior Quality Engineer

Engineer, Sr. II - Manufacturing (Quality)

LOCATION: Asheville, North Carolina

POSITION SUMMARY:

To provide quality support to the assigned production operations to ensure the integrity of

components and products produced by those operations. 

Aggressively drive site quality improvement efforts with a goal of achieving “zero defect” performance.

KEY ACCOUNTABILITIES:

• Responsible for execution of the Quality parameters of the PDP for New Product Introduction and Qualification.

• Including the development and documentation of quality plans on new products and those similar to existing products in production, including selection and qualification of gaging systems
  • Identify and interpret customer’s quality requirements and/or any regulatory/business requirements & translate to effective documented and implemented business practices
  • Acts as technical liaison during prototype phases on supplier component development – assisting suppliers with measurement system correlation exercises and with resolution of nonconformances
  • Oversees integrity of product quality for assigned area through participation as integral part of manufacturing team.
  • Takes responsibility for driving quality deliverables & results. Builds credibility with our internal as well as external customers. 
  • Results for this position will be measured through Launch Performance and Customer Satisfaction. Measures include Quality Gate Deliverables – on Time & Complete, Customer Incidents, Corrective Action Timeliness and Effectiveness, and Building Customer Relationships. Additional internal measurements include Scrap Rate, Audit Compliance, and Response Time to Manufacturing Issues.
  • Uses rigorous problem-solving methods to realize effective root cause analysis and implement timely and real solutions.
  • Applies knowledge of Inspection Equipment and Techniques to provide timely data usable for informed decision-making. 
  • Supports the role quality plays in the overall success of the business. 
  • Sets priorities relative to the business plan. Maintains focus on what is important and drives for results. 
  • Sees ahead clearly, considers alternatives and anticipates the future consequence of each. 
  • Zeros in on the critical few. 
  • Quickly senses what helps or hinders the accomplishment of a goal. 
  • Maintains confidentiality of all privileged information. 
  • Participates as an effective team player. 
  • Provides effective customer service that is timely and accurate.
  • Works with needs of a changing organization to maximize flexibility within the organization. 
  • Adheres to an appropriate and effective set of core values and beliefs and acts in line with those values. 
  • Possesses creativity and brings out creativity in others. 
  • Seeks out opportunities for improvement.
  • Understands and adheres to current quality, health, safety, and environmental policies. 
  • Communicates and enforces safe work procedures.
  • Identifies and closes safety issues (suggestions, inspection and investigation findings) and their corrective actions.
  • Performs other duties as requested, directed or assigned.

QUALIFICATIONS:

Requires a four-year degree in Manufacturing, Mechanical or Industrial Engineering; and a minimum of 8 years Manufacturing Engineering / Quality Assurance experience in a metalworking environment.

Must have demonstrated knowledge of advanced quality planning, inspection equipment and techniques, root cause failure analysis, capability studies, statistical distributions, machine (metalworking) and assembly processes, problem solving, team facilitation, geometric dimensioning and tolerancing, and presentation skills. 

Knowledge of ISO 9001 and IATF16949 required.

Knowledge of UL a plus.

Electrical Engineering degree or experience a plus.

Experience with Supplier Development a plus.

Experience with report writing in Microsoft Word and graphical analysis in Microsoft Excel required. Experience in Minitab for statistical analysis required.

ASQ Certification a plus.

BEHAVIORAL COMPENTENCIES:

Creativity

Customer Focus

Decision Quality

Drive for Results

Ethics and Values

Functional Technical Skills

Informing

Interpersonal Savvy

Priority Setting

Problem Solving

REPORTING LINES:

None

PHYSICAL REQUIREMENTS:

In performing the essential elements of this position, the following physical activities are required. The activities are measured in the amount of on-the-job time that is spent performing these activities.

Internal Use Only: Salary

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