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LOCATION: KENT, WASHINGTON (ONSITE)JOB SUMMARYThe Senior Quality Engineer is responsible for leading high-impact quality programs, managing complex cross-functional initiatives, and driving improvements that support operational excellence, customer satisfaction, and regulatory compliance. They will serve as a senior quality resource for audit readiness, customer quality programs, corrective action management, compliance initiatives, and continuous improvement activities. Additionally, they will provide leadership and coordination across multiple functional areas to ensure effectiveness, consistency, and continual advancement of quality systems, quality controls, and business-critical quality programs and objectives.
PRINCIPAL DUTIES & RESPONSIBILITIES
- Champion compliance with company policies, Quality Management System requirements, customer expectations, and regulatory standards while promoting a culture of quality, integrity, and accountability.
- Lead complex quality programs and strategic initiatives that support customer requirements, regulatory compliance, operational excellence, and business objectives.
- Serve as the site lead for key quality programs, including audit readiness, customer quality initiatives, corrective action management, compliance assessments, and continuous improvement efforts.
- Develop and execute project plans, coordinate cross-functional teams, and drive successful completion of high-impact quality initiatives.
- Lead customer, AS9100, Nadcap, and regulatory audit activities, ensuring effective corrective actions and sustained compliance.
- Provide technical leadership for quality system assessments, Global Quality initiatives, compliance reviews, investigations, and special projects.
- Partner with Operations, Engineering, Supply Chain, and Leadership to identify risks, resolve complex quality issues, and improve product conformity, process capability, and customer satisfaction.
- Analyze quality performance metrics and operational trends to identify improvement opportunities, implement solutions, and verify effectiveness.
- Drive continuous improvement through Lean, Six Sigma, risk management, statistical analysis, and data-driven decision-making methodologies.
- Mentor and develop Quality Engineers and technical personnel while representing quality programs during customer engagements, audits, leadership reviews, and strategic business initiatives.
QUALIFICATIONS
Education/Experience
- Bachelor’s degree in engineering, Quality, or related technical discipline required; master’s degree preferred.
- Minimum 10 years of progressive experience in quality, manufacturing, or engineering roles, preferably within aerospace manufacturing.
- Demonstrated success leading complex quality programs involving customer requirements, regulatory compliance, audits, corrective actions, and continuous improvement initiatives.
- Expert knowledge of AS9100, Nadcap, applicable regulatory requirements, and quality management systems.
- Advanced understanding of risk management, change management, statistical analysis, process capability, and structured problem-solving methodologies.
- Proven ability to lead customer, regulatory, and quality management system audits and drive sustainable corrective actions.
- Strong project management and organizational skills with the ability to lead multiple high-impact initiatives and priorities simultaneously.
- Demonstrated ability to influence decisions, drive results, and lead cross-functional teams without direct authority.
- Experience applying Lean, Six Sigma, and data-driven continuous improvement methodologies; Black Belt certification preferred.
- ASQ Certified Quality Engineer (CQE), ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE), or equivalent certification strongly preferred.
Kaleidoscope, an Infosys Company, is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Skills Required
- Bachelor's degree in engineering, Quality, or a related technical discipline
- Minimum 10 years of progressive experience in quality, manufacturing, or engineering roles
- Experience leading complex quality programs involving customer requirements, regulatory compliance, audits, corrective actions, and continuous improvement
- Expert knowledge of AS9100, Nadcap, applicable regulatory requirements, and quality management systems
- Advanced understanding of risk management, change management, statistical analysis, process capability, and structured problem-solving
- Experience leading customer, regulatory, and quality management system audits and implementing sustainable corrective actions
- Strong project management and organizational skills
- Ability to lead cross-functional teams without direct authority and influence decisions
- Experience applying Lean, Six Sigma, and data-driven continuous improvement methodologies
- Master's degree
- Experience in aerospace manufacturing
- Six Sigma Black Belt certification
- ASQ Certified Quality Engineer, ASQ Certified Manager of Quality/Organizational Excellence, or equivalent certification
What We Do
When clients come to us for product design and development, they get a full range of technical expertise and laboratory resources, but they also get a team that’s relentless when it comes to solving problems and creating designs that are the ideal combination of function and form. What does that mean? We build tools that save lives. For surgeons, it means they have tools that not only address but anticipate their needs, which helps improve their patients’ outcomes. We create products that save money and ensure safety. For people juggling family, work, and other demands, it means they have products that provide real help in managing their everyday lives. And for businesses, it means their bottom line is supported with durable tools that improve efficiency and protect their teams. From concept to production plan, or at any phase in between, we are a partner that can extend your product development know-how or provide additional mindpower to free up in-house teams.
