Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
In this role, you will design and implement robust, AI-powered testing solutions, utilizing cutting-edge tools like Playwright and TypeScript, to ensure the quality, scalability, and seamless integration of these transformational systems. Your work will directly impact millions of members by bringing accuracy, speed, and intelligence to our claims processing capabilities.
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Quality engineering leadership: Lead the QE strategy and drive end-to-end test automation across web, API, mobile, cloud, and AI-powered applications.
- Automation framework development: Design, build, and maintain scalable automation frameworks using Playwright, Selenium, Cypress, and modern testing tools.
- API and microservices validation: Build robust testing solutions using Rest Assured, Postman, contract testing, and service virtualization techniques.
- Engineering standards: Establish automation best practices, coding standards, quality gates, and CI/CD testing integrations.
- AI/GenAI validation: Develop validation frameworks for LLM response quality, accuracy, consistency, reliability, and responsible AI guardrails.
- Data integrity: Perform backend and database validation to ensure accuracy and consistency across distributed systems.
- Cross-functional collaboration: Partner with Product, Architecture, Engineering, and DevOps teams to define quality strategy and release readiness criteria.
- Shift-left quality: Drive adoption of shift-left testing, continuous testing, and automated regression practices across Agile teams.
- Technical mentorship: Mentor QE engineers, conduct code reviews, and provide technical leadership on quality engineering initiatives.
- Quality metrics: Measure and improve automation coverage, regression efficiency, release quality, and overall engineering productivity.
- Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
- 6+ years of experience in Quality Engineering, Test Automation, or Software Development Engineering in Test (SDET)
- 2+ years in Proven experience leading enterprise-scale automation programs and quality engineering initiatives
- 2+ years in strong hands-on expertise in automation framework design, API testing, CI/CD integration, and modern quality engineering practices
Preferred Qualifications:
- AI/GenAI Testing and Validation, LLM Evaluation and Prompt Testing
- MCP-based Agent Testing, ChatGPT, GitHub Copilot, Gemini, Claude, Cursor AI
- Appium Mobile Automation, AWS, Azure, or GCP Cloud Testing
- Performance Testing using JMeter or LoadRunner
- Dynatrace, SonarQube, Browser Stack, Sauce Labs
- Event-Driven Architecture and Distributed Systems Testing
- Cloud Migration Validation and Data Reconciliation Testing
- Excellent communication, stakeholder management, and technical leadership skills.
- Experience with healthcare datasets (claims, eligibility, prior authorization, provider directories)
- Understanding of clinical or operational workflows (provider calls, documentation, adjudication steps)
- Awareness of healthcare data sensitivity and HIPAA - like compliance expectations
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #GREEN
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 6+ years of experience in Quality Engineering, Test Automation, or Software Development Engineering in Test
- 2+ years of experience leading enterprise-scale automation programs and quality engineering initiatives
- 2+ years of hands-on expertise in automation framework design, API testing, CI/CD integration, and modern quality engineering practices
- AI/GenAI testing and validation, LLM evaluation, and prompt testing
- MCP-based agent testing and experience with ChatGPT, GitHub Copilot, Gemini, Claude, or Cursor AI
- Appium mobile automation and cloud testing with AWS, Azure, or GCP
- Performance testing using JMeter or LoadRunner
- Experience with Dynatrace, SonarQube, BrowserStack, or Sauce Labs
- Event-driven architecture and distributed systems testing experience
- Cloud migration validation and data reconciliation testing experience
- Excellent communication, stakeholder management, and technical leadership skills
- Experience with healthcare datasets, including claims, eligibility, prior authorization, or provider directories
- Understanding of clinical or operational healthcare workflows
- Awareness of healthcare data sensitivity and HIPAA-like compliance expectations
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.