The Role
Leads quality engineering strategy and enterprise test automation across web, API, mobile, cloud, and AI applications. Designs scalable automation frameworks, validates APIs, microservices, data integrity, and LLM outputs, and integrates testing into CI/CD pipelines. Establishes quality standards, metrics, and release criteria; promotes shift-left testing; collaborates with engineering and product teams; and mentors quality engineers through technical leadership and code reviews.
Summary Generated by Built In
Requisition Number: 2372466
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Quality engineering leadership: Lead the QE strategy and drive end-to-end test automation across web, API, mobile, cloud, and AI-powered applications
- Automation framework development: Design, build, and maintain scalable automation frameworks using Playwright, Selenium, Cypress, and modern testing tools
- API and microservices validation: Build robust testing solutions using Rest Assured, Postman, contract testing, and service virtualization techniques
- Engineering standards: Establish automation best practices, coding standards, quality gates, and CI/CD testing integrations
- AI/GenAI validation: Develop validation frameworks for LLM response quality, accuracy, consistency, reliability, and responsible AI guardrails
- Data integrity: Perform backend and database validation to ensure accuracy and consistency across distributed systems
- Cross-functional collaboration: Partner with Product, Architecture, Engineering, and DevOps teams to define quality strategy and release readiness criteria
- Shift-left quality: Drive adoption of shift-left testing, continuous testing, and automated regression practices across Agile teams
- Technical mentorship: Mentor QE engineers, conduct code reviews, and provide technical leadership on quality engineering initiatives
- Quality metrics: Measure and improve automation coverage, regression efficiency, release quality, and overall engineering productivity
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, or related field
- 8+ years of experience in Quality Engineering, Test Automation, or Software Development Engineering in Test (SDET)
- 5+ years in Proven experience leading enterprise-scale automation programs and quality engineering initiatives
- 5+ years in solid hands-on expertise in automation framework design, API testing, CI/CD integration, and modern quality engineering practices
- 5+ years in Experience working with large-scale enterprise applications in domains such as Healthcare, Financial Services, Insurance, Banking, or Technology
- Proven excellent communication, stakeholder management, and technical leadership skills
Preferred Qualifications:
- AI/GenAI Testing and Validation, LLM Evaluation and Prompt Testing
- MCP-based Agent Testing, ChatGPT, GitHub Copilot, Gemini, Claude, Cursor AI
- Appium Mobile Automation, AWS, Azure, or GCP Cloud Testing
- Performance Testing using JMeter or LoadRunner
- Dynatrace, SonarQube, Browser Stack, Sauce Labs
- Event-Driven Architecture and Distributed Systems Testing
- Cloud Migration Validation and Data Reconciliation Testing
- Healthcare Domain Exposure
- Experience with healthcare datasets (claims, eligibility, prior authorization, provider directories)
- Understanding of clinical or operational workflows (provider calls, documentation, adjudication steps)
- Awareness of healthcare data sensitivity and HIPAA-like compliance expectations
- Ability to design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows, and decision-making
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field
- 8+ years of experience in Quality Engineering, Test Automation, or Software Development Engineering in Test
- 5+ years leading enterprise-scale automation programs and quality engineering initiatives
- 5+ years of hands-on expertise in automation framework design, API testing, CI/CD integration, and modern quality engineering practices
- 5+ years of experience with large-scale enterprise applications in healthcare, financial services, insurance, banking, or technology
- Excellent communication, stakeholder management, and technical leadership skills
- AI/GenAI testing and validation, LLM evaluation, and prompt testing
- MCP-based agent testing and experience with ChatGPT, GitHub Copilot, Gemini, Claude, or Cursor AI
- Appium mobile automation and cloud testing using AWS, Azure, or GCP
- Performance testing using JMeter or LoadRunner
- Experience with Dynatrace, SonarQube, BrowserStack, or Sauce Labs
- Event-driven architecture and distributed systems testing
- Cloud migration validation and data reconciliation testing
- Healthcare domain exposure, including healthcare datasets, clinical or operational workflows, and healthcare data sensitivity
- Ability to design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
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Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
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Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
