Senior Quality Engineer, Advanced Quality

Posted 4 Hours Ago
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Greer, SC, USA
In-Office
Senior level
Automotive • Greentech
The Role
Leads advanced product quality activities from concept through launch, including APQP, PPAP, FMEA, control plans, MSA, capability studies, and safe launch. Owns and improves the ISO 9001 quality management system, documentation control, audits, corrective actions, metrics, and process standardization. Provides structured problem solving, continuous improvement, cross-functional quality leadership, and coaching across engineering, manufacturing, supply chain, and operations.
Summary Generated by Built In

Proterra offers a dynamic and supportive workplace where our employees can thrive personally and professionally. With cutting-edge facilities and groundbreaking projects, Proterra offers unique opportunities to grow, collaborate, and lead transformative change in the electrification of heavy-duty transportation and equipment.

 Our commitment to innovation extends beyond our battery solutions to our people, where we create an environment where everyone feels valued, supported, and empowered to drive change for the earth. Here at Proterra we strive to foster a culture of inclusivity, valuing diverse perspectives and encouraging bold ideas, allowing our employees to bring their full selves to work. Our employees benefit from competitive total rewards packages, and opportunities to develop professionally.

Position Overview:

This role combines advanced product quality and quality management system ownership. You will lead Advanced Product Quality Planning (APQP) from concept through launch — control plans, MSA, capability studies, and PPAP submission and customer approval — and facilitate the FMEA process, with Design Engineering owning the DFMEA and Manufacturing Engineering owning the PFMEA. In parallel, you will develop, maintain, and improve the Quality Management System (QMS) — documentation control, process standardization, internal audits and audit readiness, and system performance metrics — to ensure full compliance with ISO 9001 and customer-specific requirements. 

About the Role – You will:

  • Lead APQP deliverables across all PDP phases from program kickoff through PPAP approval and safe launch, including control plans, MSA/Gage R&R, and process capability studies
  • Serve as the FMEA subject-matter expert — support Design and Manufacturing Engineering in DFMEA and PFMEA development, advise on methodology and risk ranking, and promote consistent FMEA practice across locations
  • Compile and submit PPAP packages for customer approval, including the A-10 Control Plan Checklist and APP-E Product Quality Planning form;
  • Develop and release Prototype, Pre-Launch, Production, and Safe Launch Control Plans aligned to each development phase gate
  • Lead development, implementation, and closure of the Pre-Production and Production Safe Launch Plans
  • Participate in design reviews, special-characteristics reviews, and engineering-change assessments; identify risks and drive mitigation actions across PMO phases
  • Lead the customer-specific requirements self-assessment and assure compliance
  • Developing and maintaining Quality Planning documentation such as Quality Technician work instructions, Quality Acceptance Criteria, and quality inspection lists for product characteristics
  • Drive Development Issue closure and support overall launch readiness

Quality Management System and Audits

  • Develop, maintain, and improve the QMS to ensure compliance with ISO 9001 and customer-specific requirements
  • Lead internal audits and support external and customer audits, including schedule visibility and collection of outputs in the system of record
  • Drive containment, correction, and risk assessment of audit findings, and report QMS performance and audit trends to top management
  • Own document control — hierarchy, revision impact, and storage standards — and expand the QMS to supporting functions
  • Facilitate process mapping with cross-functional teams to standardize processes and remove non-value-add steps

Problem Solving and Continuous Improvement

  • Lead structured problem solving (8D, 5-Why, Ishikawa) on launch and early-production issues
  • Support root cause and verified corrective action for internal and external
  • Analyze scrap, rework, warranty, first-pass-yield, and audit data to target improvement projects
  • Apply SPC and error-proofing (poka-yoke) to control key characteristics and eliminate defect opportunities

    Cross-Functional Leadership and Coaching

    • Serve as the quality voice on program teams alongside design, manufacturing, supply chain, and operations
    • Coach engineers and technicians on the core tools and coordinate training resources for QMS-related programs
    • Develop and deploy metrics that make QMS effectiveness, launch quality, and program risk visible
    • Champion a culture of quality, safety, and excellence in all aspects of work
    • Perform other duties as assigned by the manager

    Your Experience Includes:

    • Bachelor’s degree in Engineering (Mechanical, Electrical, Manufacturing, or related); Master’s preferred
    • 5+ years of advanced product quality, new product introduction, or quality management system experience in the automotive or heavy-vehicle industry (Tier 1 or OEM preferred)
    • Demonstrated ownership of APQP and PPAP submissions through customer approval
    • Hands-on expertise facilitating DFMEA/PFMEA and building Control Plans, MSA/Gage R&R, SPC, and process capability studies
    • Experience maintaining a QMS and leading internal audits, corrective action, and document control
    • Strong working knowledge of ISO 9001 and customer-specific requirements; IATF 16949, VDA 6.3, or ISO 14001 experience a plus
    • Structured problem solving depth (8D, 5-Why); Certified Lead Auditor (ISO/IATF) strongly preferred, Six Sigma Green Belt or higher a plus
    • Battery, high-voltage, or electrified powertrain product experience preferred
    • Proficiency with Microsoft Office, QMS/PLM tools, and statistical analysis software (Minitab, Power BI, Tableau)

    Soft Skills

    • Change leader who can influence culture and gain buy-in across the organization
    • Strong communicator able to engage stakeholders at all levels
    • Proactive problem-solver with a growth mindset and hands-on approach
    • Highly organized and detail-oriented under pressure
    • Passionate about contributing to a zero-emissions future

    Proterra’s battery technology offers industry-leading energy density, safety systems, and durability. Proudly designed in Silicon Valley and assembled in Greer, South Carolina, Proterra® batteries are the premier choice to electrify commercial vehicles ranging from buses and trucks to construction equipment and more. Proterra is building innovative battery technology to power a better, more sustainable world.

    Location: Greer, South Carolina

    Travel: 5–15%

    Applicants must be authorized to work for any employer in the U.S. There is no immigration sponsorship available for this role (ex: H1-B, OPT, CPT, TN or any other employment sponsorship).

    Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation or any other characteristic protected by applicable federal, state, or local law or ordinance. Proterra participates in the Electronic Employment Verification Program (E-Verify).

    #LI-BJ1

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Skills Required

    • Bachelor’s degree in Mechanical, Electrical, Manufacturing, or related Engineering
    • At least 5 years of advanced product quality, new product introduction, or quality management system experience in the automotive or heavy-vehicle industry
    • Experience owning APQP and PPAP submissions through customer approval
    • Hands-on experience with DFMEA, PFMEA, Control Plans, MSA, Gage R&R, SPC, and process capability studies
    • Experience maintaining a QMS and leading internal audits, corrective actions, and document control
    • Strong working knowledge of ISO 9001 and customer-specific requirements
    • Structured problem-solving experience using 8D and 5-Why methodologies
    • Proficiency with Microsoft Office, QMS or PLM tools, and statistical analysis software such as Minitab, Power BI, or Tableau
    • Master’s degree
    • Tier 1 or OEM industry experience
    • Experience with IATF 16949, VDA 6.3, or ISO 14001
    • Certified Lead Auditor for ISO or IATF systems
    • Six Sigma Green Belt or higher
    • Battery, high-voltage, or electrified powertrain product experience
    • Authorization to work for any employer in the United States without immigration sponsorship
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    The Company
    HQ: Greer, SC
    563 Employees
    Year Founded: 2004

    What We Do

    Proterra is a leader in the design and manufacture of zero-emission heavy-duty vehicles, enabling bus fleet operators to significantly reduce operating costs while delivering clean, quiet transportation to local communities across North America. With more than 675 vehicles sold to 90 different municipal, university, airport, federal and commercial transit agencies in 40 U.S. states and Canadian provinces, Proterra is committed to providing state of the art, high performance vehicles to meet today’s growing market demand. The company’s configurable Catalyst platform is capable of serving the full daily mileage needs of nearly every transit route on a single charge. With unmatched durability and energy efficiency based on rigorous U.S. certification testing, Proterra products are proudly designed, engineered and manufactured in America, with offices in Silicon Valley, South Carolina, and Los Angeles. For more information, visit: http://www.proterra.com and follow us on Twitter @Proterra_Inc.

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