Senior Quality Control Engineer

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Software QA Engineer: Debugs software products through the use of systematic tests to develop, apply, and maintain quality standards for company products. Develops, modifies, and executes software test plans, automated scripts and programs for testing. Analyzes and writes test standards and procedures. Maintains documentation of test results to assist in debugging and modification of software. Analyzes test results to ensure existing functionality and recommends corrective action. Consults with development engineers in resolution of problems. Provides feedback in preparation of technical appraisals of programming languages, systems, and computation software. Ensures quality computer integration into the overall functions of scientific computation, data acquisition, and processing.

Responsibilities/Essential Functions

• Continually developing professional expertise in all aspects of test engineering.

• Follow the department test process.

• Evaluate and provide input to requirement documents.

• Work through difficult problems for resolution.

• An experienced professional with a full understanding of several specific jurisdictional requirements.

• Demonstrate good judgement in selecting testing methods and techniques for obtaining solutions.

• Create and execute automated and manual testing on new and existing products.

• Ensure quality meets the requisite functional, technical, and regulatory compliance and maintains high overall product quality.

• Provide test plans, test scripts and test summary reports.

• Interface with Lottery SIS and other Product and Development staff to resolve issues in a timely manner.

• Gather and analyze data in support of business cases, proposed projects, and systems requirements.

• Resolves a wide range of issues in creative and effective ways.

• Reproduce issues, when necessary, to assist software development in resolving production issues.

• Responsible for project escalations for each assigned project.

• Submit clearly written bug reports and reporting results when necessary to the associated management teams.

• Create a test environment and then control the integrity of that environment during the life of a project.

• Monitor status of bug reports created during testing cycles.

• Provide general status and information about specific project risks to Software Development Managers and the Software Quality Control Engineering Manager.

• Apply and monitor proven analytical and problem-solving skills to help validate IT processes through careful testing to maximize the benefit of business investments in IT initiatives.

• Mentor new Associate SQC Engineers on assigned projects.

• Networks with internal and external personnel within the Central Gaming System.

• Normally receive little instruction on day-to-day work, general instructions on new assignments.

Position Qualifications

• 8+ years’ experience in software testing, setting up test environments, testing and logging results; or equivalent experience.

• Certified Tester Foundation Level (CTFL) from ISTQB preferred.

• Certified Software Tester (CSTE) from Software Certifications preferred.

• Project management skills and/or substantial exposure to project-based work structures.

• A 2- or 4-year college degree, preferably in a technical area, is a plus.

• Well based knowledge of the lottery gaming industry.

• A working knowledge or experience with the JIRA Issue Management tool preferred.

• Proficiency in Microsoft Office desktop applications, especially Word and Excel.

• Useful prior experience for this position includes:

• General proficiency in a Linux / Unix environment Jira bug / issue tracking and project management tool qTest test case management tool Able to write basic queries in SQL Server and JIRA boards Testing web applications Automated testing tools

• Travel 15% or less.  Possess valid papers allowing for travel on short notice, possibly to foreign destinations.

Your Personal Strengths

• Consistently strive to achieve high quality work.

• Proficient understanding of software test methodologies/procedures and the overall product development lifecycle.

• Excellent written and oral communication skills.

• Seeking and using feedback for continuous quality improvements.

• Ability to communicate and collaborate with other team members.

• Self-starter that can work within a team as well as independently.

• Ability to work in a fast paced, deadline-oriented environment.

• Detail-oriented and organized.

• Capable of providing input and potential solutions to identified issues.

• Ability to lead test efforts with limited supervision.

• Promotes making recommendations for improvement of applications to programmers and software developers or engineers.

• Makes recommendations for quality Control best practice process improvements.

• A passion for the development of change control processes, practices, and guidelines for new and existing technologies.

• Demonstrate a logical approach to problem solving.

• Demonstrates excellent communication skills, both verbally and in writing.

• Organized and very detail oriented.

• Thrives in a multi-tasking environment.

• Able to handle stress and work in a fast-paced environment.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions

Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses.   As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.