Senior Quality Assurance Analyst

Reposted 7 Days Ago
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Mesa, AZ, USA
In-Office
Senior level
Transportation
The Role
The Senior Quality Assurance Analyst will design and maintain test suites, execute test plans, and ensure software quality through automation and manual testing, collaborating with teams across the organization.
Summary Generated by Built In
 

 

Position Overview:

We’re looking for a Senior QA Automation Analyst who is passionate about building reliable software through automation-first testing. In this role, you’ll design, create, manage, execute, and automate test suites across web and mobile applications, partnering closely with product, design, and engineering. You’ll leverage Playwright and modern CI/CD practices in Azure DevOps/GitHub, with deployments and environments spanning AWS and Azure. We are initiating AI-assisted test automation on the team so experience in AI tools is a plus.  You’ll be part of a fast-paced, collaborative team driven by a startup mindset and focused on delivering innovative solutions.

What You’ll Do

  • Design, build, and maintain automated test suites for web and mobile using Playwright (or alternatives like: Cypress or Puppeteer) and Appium (mobile), emphasizing reliability, maintainability, and speed.
  • Create comprehensive test strategies (functional, regression, integration, end-to-end, cross-browser/device, accessibility, performance).
  • Shift-left testing: Collaborate with developers on unit & API test strategies; participate in story grooming, acceptance criteria refinement, and testability reviews.
  • Build CI/CD quality gates in Azure DevOps and/or GitHub Actions; integrate test results, flaky-test detection, and quality metrics dashboards.
  • Manage test environments and data across AWS & Azure, including test fixtures, mocking, and service virtualization.
  • Execute and triage automated and exploratory tests; isolate defects with clear repro steps, logs, video, and screenshots.
  • Continuously improve UX quality: Validate usability, accessibility (WCAG), responsiveness, and visual consistency; partner with design for testable UI patterns.
  • Contribute to standards: Coding style, page object models, fixtures, test data strategies, reliability practices, and documentation.
  • Leverage modern tooling (e.g., BrowserStack/Sauce Labs) for cross-device coverage; use AI-assisted tools for generating test cases, locators, and flakiness analysis where appropriate.
  • Metrics & reporting: Track and communicate coverage, defect leakage, mean time to detect/resolve (MTTD/MTTR), flaky-test rate, and release readiness.

Must-Have Qualifications

  • 4 + years of QA/Quality Engineering experience focused on test automation.
  • Strong hands-on experience with Playwright (TypeScript/JavaScript preferred) for web UI, API, and component testing.
  • Solid experience with Azure DevOps (pipelines, test plans) and/or GitHub (Actions, pull request checks), including integrating automated tests into CI/CD.
  • Practical knowledge of cloud environments: provisioning test environments, secrets management, and pipelines in AWS and Azure.
  • Experience automating tests for mobile apps (at least one: Appium, Detox, Espresso, or XCTest).
  • Proficiency with API testing (e.g., Playwright API, Postman/Newman, REST/GraphQL) and contract testing (e.g., Pact).
  • Familiarity with cross-browser/device testing using BrowserStack or Sauce Labs.
  • Strong debugging skills: network tab, HARs, logs, tracing, screenshots/videos, and root-cause analysis.
  • Attention to UX: usability, visual consistency, and responsive behavior.
  • Experience with agile practices (Scrum/Kanban), story refinement, acceptance criteria, and defect lifecycle.

Nice-to-Have / Preferred

  • AI-assisted testing exposure (e.g., AI-generated test cases, locator resilience, self-healing tests, or ML-based flakiness detection).
  • Performance testing (e.g., k6, Lighthouse, WebPageTest) and basic security testing familiarity (OWASP Top 10 awareness).
  • Component-level testing (e.g., Playwright component testing, React Testing Library).
  • Experience with observability/telemetry (CloudWatch, Application Insights), using logs/metrics/traces to drive quality.
  • Basic scripting in Python/Node for test utilities; MongoDB and SQL for test data setup/validation.
  • Experience with Android Automotive OS application testing a plus

Success Indicators (First 90–180 Days)

  • Establish stable, fast Playwright suites integrated into CI with clear pass/fail gates.
  • Reduce flaky tests and improve signal-to-noise in pipelines; measure and report trends.
  • Achieve reliable coverage for critical user journeys across web and mobile.
  • Implement accessibility checks and baseline performance thresholds in the pipeline.
  • Partner with design/product to improve acceptance criteria and testability of UX flows.
  • Demonstrate impact via metrics: reduced defect leakage, faster release cycles, confident rollback/roll-forward patterns.

Education

  • BS in Computer Science/Engineering or equivalent experience.

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

  • Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
  • Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
  • Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
  • Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. 

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Skills Required

  • Bachelor's degree or equivalent
  • 8-10 years in software quality assurance role
  • Hands-on experience with automated testing tools like Selenium, Cypress
  • Strong knowledge of software QA methodologies, tools, and processes
  • Good knowledge of API testing and Backend & Microservices testing
  • Firm understanding of SQL or PL/SQL and relational database concepts
  • Experience working in an Agile/Scrum development process
  • Experience in writing clear and comprehensive test plans and test cases
  • Hands-on experience with black box testing and debugging skills

Verra Mobility Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verra Mobility and has not been reviewed or approved by Verra Mobility.

  • Retirement Support Retirement benefits are considered strong, with a 401(k) match that vests immediately and automatic enrollment for new hires. This component stands out alongside financial tools like HSA/FSA options.
  • Parental & Family Support Paid parental leave at full pay and additional family-forming support are highlighted as part of the package. These programs contribute to a perception of comprehensive family support.
  • Flexible Benefits The package offers multiple medical plan options with HSA contributions and a wide array of ancillary programs such as EAP, mental health resources, identity protection, and tuition aid. Breadth and choice are positioned as relative strengths in some teams.

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The Company
Bradenton, FL
638 Employees
Year Founded: 1987

What We Do

Verra Mobility focuses on making life safer, easier and more connected for our customers and the communities we serve. As a global leader in smart transportation, we work alongside our customers and behind the scenes to relentlessly develop customized technology solutions to solve complex transportation challenges. We seamlessly connect people, technology and data across the smart mobility ecosystem.

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