Senior Quality Assurance Analyst

Company Description

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Hybrid Work Model

At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

Job Description

The Senior QA Analyst role will leverage a detailed understanding of product quality and testing to enhance business processes and outcomes, ensuring that both technical and business requirements are met. The role aims to deliver high-quality solutions that satisfy the needs of both internal and external stakeholders.

• Collaborate with Product Management and other team members to understand business requirements within their domain.

• Work with Product Owners and Tech Leads to break down requirements and document them in epics, including defining acceptance criteria.

• Identify potential risks and constraints where possible.

• Collaborate with the team to contribute to defining acceptance criteria, plan testing strategies, and ensure comprehensive test coverage.

• Conduct manual testing to identify usability issues and ensure solutions meet user needs and are user-friendly.

• Review test results and outstanding defects with stakeholders to confirm release readiness of deployed capabilities.

• Work with Product Designers to identify critical user flows then collaborate with Development and Automated Testers to ensure critical user journeys are covered with automated functional end to end workflow tests in each domain and that these tests are kept up to date. 

• Organize and conduct demos of completed work to stakeholders to demonstrate the business value of newly developed capabilities.

• Ensure adherence to quality standards and controls and identify process gaps and focus on process improvement to ensure efficiency and alignment with business standards.

• Ensure delivery artifacts are maintained and appropriate to support release management activities.

• As part of continuous improvement, investigate and analyze defects to prevent future issues and conduct root cause analysis to identify underlying business issues and recommend preventive measures.

Qualifications

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications: 

• Excellent oral and written communication skills in English - you communicate clearly, concisely and with tact;

• Demonstrated experience of software testing or requirements analysis, particularly web application software across multiple browser platforms.

• Minimum of 7 years of relevant experience in Software Testing and/or related roles such as Business Analyst;

• Solid and practical experience with the software development and test life cycle methodologies – particularly SCRUM or Kanban

• Good understanding and experience of web technologies: HTML, XML and JavaScript;

• You are a strong team player who can work well with others and focuses on the merits of ideas;

• You are a critical thinker who can leverage powerful questions to help others see what they’re not looking for, proactively anticipating barriers to quality and working with the team to remedy them;

• You are solutions-oriented and user-centric in your approach to quality assurance;

• Organized and process-oriented, ensuring the team is set-up for success in their effort to deliver value;

• Demonstrated ability to learn and apply new technologies, tools, and practices;

• Knowledge and experience in the Product Compliance industry and some basic SQL, programming and/or scripting would be considered assets.

Additional Information

At Assent, we are uniquely positioned to make meaningful, impactful changes in the world around us. If you believe in doing work that matters, we want you to join our team.

Life at Assent

• Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

• Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

• Life at Assent: There is purpose beyond your work. We provide our team members with volunteer days, flexible work options and opportunities to get involved in corporate giving initiatives.

• Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

• Work The Way That Works for You: Your work and life should be balanced in a way that is purposeful for you. We offer flexible working environments for our team. Choose a space that meets your unique needs.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.