Senior Quality Assurance Analyst – Data & Test Case Preparation

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join the TELUS Health team as a Senior Quality Assurance Analyst – Data & Test Case Preparation and play a key role in the preparation and research of test cases for the implementation of our pension projects. In this specialized role, you will be responsible for transforming business requirements into actionable data criteria, identifying and preparing the necessary test cases to ensure the quality of solutions delivered to our major clients.
Working in satellite mode on multiple large-scale projects, you will collaborate closely with QA compute teams to ensure test data is ready and compliant prior to test execution. This position offers a unique opportunity to develop expertise in data mining applied to the field of pension plans, in a dynamic environment where your resourcefulness and intellectual curiosity will be valued.
If you're passionate about data, enjoy research and problem resolution, and want to contribute to projects that make a real impact on the lives of Canadians, this is the role for you.

What you'll do: 

• Search for and identify test cases
• Analyze the testing requirements received via Azure DevOps (ADO) to understand the scenarios to be tested
• Transform pension plan requirements and rules into accurate, actionable data criteria
• Use internal search tools to identify members who fit defined criteria and submit them for approval
• Test data preparation and management
• Assess the availability of existing test cases in databases
• Create and manipulate the data needed to generate valid test scenarios
• Maintain the quality and integrity of test data throughout the process
• Collaboration & Communication
• Work on multiple projects simultaneously
• Manage a backlog of requests from different projects via a cross-project system in ADO
• Communicate with requesters to clarify requirements and resolve ambiguities
• Share learnings and best practices with the team

Continuous Improvement

• Adhere to established TELUS Health team methods and processes
• Identify areas of opportunity in research and data preparation processes
• Contribute to the optimization of data mining tools and techniques
• Document specific cases and lessons learned for future reference

What you bring: 

• 3+ years of experience in software quality assurance
• Experience in test case preparation
• Knowledge of databases and ability to manipulate data (SQL is a major asset)
• Familiarity with project management and monitoring tools (Azure DevOps/ADO is an asset)
• Experience with pension plans or the actuarial field (an asset)
• Strong interest in data with a passion for research and analysis
• Reliability and ability to find solutions independently
• Intellectual curiosity, analytical mind and willingness to learn
• Organization and ability to manage multiple requests simultaneously
• Adaptability to work on different projects with changing priorities
• Open-mindedness and ability to adhere to established processes and methods
• Ability to explain technical concepts to non-technical stakeholders
• Effective collaboration within multidisciplinary teams
• Advanced knowledge of English is required because you will most of the time interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.

What's in it for you:

• Specialization in a unique and innovative niche
• Opportunity for career development
• Exposure to large-scale projects with prestigious clients
• Flexibility to work from anywhere in Canada
• Work-life balance
• Comprehensive benefits
• Corporate culture focused on mutual aid, social impact, well-being and diversity

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.