Senior Quality Analyst - IR Platform

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Senior Quality Analyst to be part of making this/that happen.

About the Role

Arctic Wolf Networks is seeking an experienced Senior Quality Assurance Engineer to help us revolutionize the way cybersecurity is delivered to businesses. You’ll work on a passionate, collaborative team that builds cloud-based solutions to solve real-world security challenges faced by IT professionals. As a senior member of the team, you’ll not only execute testing but also drive quality strategy, mentor others, and champion a culture of quality across the organization.

Technology Stack

• AWS Cloud Services

• Xray, Jira, Confluence

• OpenAPI

• GitHub

• Infrastructure-as-Code

About You

• 5+ years of experience in software quality assurance, testing with a proven track record in a senior or lead role

• Strong understanding of testing methodologies (functional, non-functional, exploratory, regression, automation)

• Skilled in creating, auditing, and improving test plans, test reports and test cases

• Comfortable with automated test infrastructure in a cloud environment

• Experience writing automated test cases and tools in Python, Go, or equivalent

• Proficient in Infrastructure-as-Code technologies

• Ability to identify gaps in test coverage and recommend improvements

• Excellent communication and collaboration skills to work across engineering, product, and stakeholder teams

• Thrives on solving technical challenges and automating manual processes

• Strong analytical and problem-solving skills with attention to detail

Your Responsibilities

• Lead Quality Strategy & Execution

• Define and oversee creation of comprehensive test strategies, test plans, and test suites for projects

• Ensure complete execution of test plans before release

• Champion a transformation toward a quality-first mindset

• Identify and implement tools and frameworks to enhance test execution and reporting

• Test Planning & Coverage

• Collaborate with developers and product managers to refine requirements and define acceptance criteria

• Review and audit test plans, test cases, and test reports to identify areas for improvement

• Actively monitor quality metrics and ensure projects meet or exceed established quality standards

• Ensure test coverage includes both functional and non-functional testing

• Defect Management & Root Cause Analysis

• Lead bug triage meetings with stakeholders

• Prioritize and manage defect backlogs in alignment with SLAs

• Drive root cause analysis and preventive action for defects

• Team Leadership & Mentorship

• Guide engineers toward better testing practices and strategies

• Act as the subject matter expert (SME) for features developed by the team

• Be the spokesperson for the customer perspective within development discussions

What You Will Have Achieved Within a Year

• Designed and implemented scalable quality processes for highly integrated cloud applications

• Established and maintained test automation coverage standards across projects

• Drove measurable improvements in product quality and release confidence

• Introduced new testing tools and practices that increased team efficiency and reduced defects in production

• Mentored QA team members, raising the overall quality capability of the team

On-Camera Policy

• To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.

• Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.

• We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

All wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 

• Flexible time off and paid volunteer days 

• RRSP and 401k match 

• Training and career development programs 

• Comprehensive private benefits plan including medical, mental health, den tal, disability, life and AD&D, and value-added services 

• Robust Employee Assistance Program (EAP) with mental health services 

• Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [email protected].  

Security Requirements  

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). 

• Background checks are required for this position.  

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.