Senior Qualitative Consumer Researcher, Product Innovation

Posted 10 Days Ago
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Framingham, MA
Senior level
Music
The Role
The Senior Qualitative Consumer Researcher at Bose will design and execute qualitative research projects focusing on consumer needs, behaviors, and motivations. They will work with various stakeholders and apply innovative methods to drive product innovation and assess early-stage ideas, effectively communicating insights to inspire action across the organization.
Summary Generated by Built In

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

The Marketing team at Bose consists of passionate, bold, and music-loving storytellers. We tap into the magic of what makes Bose, BOSE, and through our marketing efforts, connect that magic with people who relate to our belief that sound is the most powerful force on earth.

Job Description

Senior Qualitative Consumer Researcher Product Innovation (Level IV) 

 

Bose Corporation is dedicated to developing breakthrough technologies and delivering experiences that enrich people's lives. Reaching our goals requires uniquely talented individuals with a strong desire to grow and achieve – individuals who share the values of passion, innovation, excellence and integrity that are embedded throughout our organization today. 

 

The Consumer Research & Insights (CRI) team within Global Consumer Marketing is a highly influential team that inspires consumer centricity throughout Bose by partnering closely with internal stakeholders and delivering innovative and actionable insights. This multidisciplinary team works together to help Bose understand consumers, their problems and product needs, their motivations, how they make decisions, and how these are all changing. 

 

Opportunity 

 

CRI is looking to add another Senior Qualitative Consumer Researcher (Product Innovation) to the team to drive product innovation projects and help shape future learning plans.  

 

While the team works collaboratively on a wide variety of projects across the value chain, this individual will focus primarily on foundational and generative work that drives innovation in our product categories, such as jobs to be done in the audio space, and on work to assess early-stage product ideas.  

 

In this role, you will use your creative energy and research expertise to scope, design, execute, and report qualitative research projects using a mix of online and offline methodologies and supported by an expanding toolset of traditional and emerging tools. You will work expansively across the organization to build learning plans and inspire action from a wide variety of audiences, all the way up to the C-suite, through storytelling, compelling reports, and effective engagement with stakeholders. You will also work collegially within the team with other qualitative researchers on shared projects and with quantitative researchers so that they can incorporate the output of your work into their work. 

 

Qualifications 

 

Join our dynamic team if you have: 

  • Strong methodological foundation in qualitative research as applied to product innovation, including, but not limited to, ethnography/contextual enquiry, in-depth interviews, and co-creation groups. Experience with quantitative methods a plus. 

  • Demonstrated success in applying innovation frameworks such as design thinking to product innovation problems. 

  • Skills as an effective storyteller, communicating complex insights to company leaders in a way that gets stakeholders to think differently and inspires them to act. 

  • Experience facilitating workshops and ideation sessions to translate insights about human needs into product ideas and business opportunities. 

  • Collaborative energy and enthusiastic team engagement including demonstrated success working directly with quantitative researchers to effectively incorporate qualitative findings into quantitative research.   

  • A growth mindset and stay at the forefront of consumer research methodologies by seeking out new techniques, methodologies, and frameworks.Ideally you already have experience with emerging AI tools in this space. 

  • Bachelors (graduate degree(s) highly desired) in a relevant field,  

  • Minimum seven years of industry experience in fieldwork involving consumer products (consumer-electronics experience is particularly beneficial).  

 

Occasional travel (10-25%) 

 

Bose is an equal opportunity employer and prohibits discrimination of any kind. All qualified applicants will receive consideration for employment without regard for race, color, religion or belief, sex (including pregnancy, gender identity or gender expression), sexual orientation, parental or marital status, disability, age, status as a protected veteran, national, social, or ethnic origin, or any other applicable legally protected characteristics. 

 

Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

If you believe you need a reasonable accommodation, please send a note to [email protected]

The Company
HQ: Framingham, MA
6,741 Employees
On-site Workplace

What We Do

Bose Corporation was founded in 1964 by Dr. Amar G. Bose, then a professor of electrical engineering at the Massachusetts Institute of Technology. Today, the company is driven by its founding principles, investing in long-term research with one fundamental goal: to develop new technologies with real customer benefits. Bose innovations have spanned decades and industries, creating and transforming categories in audio and beyond. Bose products for the home, in the car, on the go and in public spaces have become iconic, changing the way people listen to music.

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