Senior QA Manager

Posted 12 Hours Ago
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Madrid, Comunidad de Madrid
5-7 Years Experience
Gaming • Information Technology • Mobile • Software • eSports
2K develops and publishes interactive entertainment for video game consoles, personal computers, and mobile devices.
The Role
The Senior QA Manager will oversee the QA Department for projects at 2K Games, managing staff and ensuring product quality meets deadlines. They will coordinate with various departments, manage bug reports, and conduct performance reviews. The role involves leadership and collaboration across teams, requiring excellent communication and management skills.
Summary Generated by Built In

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.


Senior QA Manager - Madrid - All resumes in English please


Role Overview

To manage the QA Department for assigned projects & staff: managing test process & submissions, planning of resources internally, ensuring the highest quality of product to deadlines, coordinating all related staff & departmental issues. Working in the Madrid office and reporting to the SVP of QA/General Manager.


Duties and Responsibilities

  • Supervision of allocated projects.
  • Supervision of QA Managers, Senior Lead QA Testers, Lead QA Testers, Associate Lead QA Testers, Sr. QA Testers, and QA Testers.
  • Feedback & liaison with Functional & Compliance QA, Producers, Developers, & other External Departments.
  • Liaison with Platform Holders to ensure guidelines & standards compliance.
  • Joint sign-off of development milestones & managing the submission process.
  • Manage bug reports, bug database, & QA reports.
  • Manage department through day-to-day business.
  • Quarterly performance reviews of direct reports.
  • Raising disciplinary issues as appropriate.
  • Build successful working relationships with Worldwide Development Studios Internal & External, QA Department locally & globally, Local Producers, Platform Holders, Producers, and Developers, and Third Party Developers Internal & External.
  • Actively participate in recruiting and interview process.


Knowledge and Skills

  • Excellent communication skills, both oral and written, internally & externally.
  • Management skills to include: successfully handling ambiguity, flexibility & understanding of the development process, and maintain good relations with producers & developers.
  • Knowledge of bug database systems, QA process, test plan creation, and bug writing process.
  • Minimum of 3-5 years of experience as a QA Manager or equivalent.
  • Knowledge of format holder standards (Sony, Microsoft, Nintendo).
  • Hardworking, reliable, punctual, flexibility to work unsociable hours depending on deadlines.
  • Knowledge of MS Office suite, Source Control and Visual Studio.
  • Technically proficient with PCs, gaming consoles, and related hardware.
  • Ability to liaise with other departments.


Basic Qualifications

  • Must be able to communicate effectively & successfully in English, in both written and oral forms.
  • Bachelor’s Degree in a related discipline.
  • Minimum of 5-7 years of experience.
  • Passion for the video games industry.
  • Willingness to adopt a broad overview of the department.
  • Well-developed interpersonal, communication skills, and management skills.
  • Reliable with the ability to work in a team environment.
  • Attention to detail and positive personality to foster excellent working relationships.




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The Company
HQ: Novato, CA
3,505 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, 2K PGA, Battleborn, BioShock, Borderlands, The Quarry, The Darkness, Mafia, Sid Meier’s Civilization, Marvel’s Midnight Suns, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

Why Work With Us

We pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We push ourselves creatively to do the best work of our careers. We’re direct, open, and you’ll probably meet some new best friends – along with their dogs – sitting nearby. In short, it’s kinda awesome.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are a blend of onsite, hybrid, and remote roles. Please refer to individual job descriptions for more details on location.

Typical time on-site: Flexible
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