Senior QA Manager

Senior QA Manager - Madrid - All resumes in English please

Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions. 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). 

What We Need

As the Senior Manager, QA, you will be responsible for leading a Team of QA professionals, from Testers to Managers – to ensure the highest quality of 2K’s games and products. You will manage test processes, implement quality strategies and ensure adequate staffing for assigned projects.

This role is full-time, onsite in Madrid, reporting to the Director, QA.

What You’ll Do

• Lead, mentor and grow a team of QA professionals, fostering a culture of collaboration, excellence and continuous improvement.
• Establish Quality standards, best practices and regulatory standards.
• Risk Management and mitigation, prioritization of testing efforts and timely resolution of issues.
• Feedback & liaison with Functional & Compliance QA, Producers, Developers, & other External Departments.
• Liaison with Platform Holders to ensure guidelines & standards compliance.
• Joint sign-off of development milestones & managing the submission process.
• Manage bug reports, bug database, & QA reports.
• Manage department through day-to-day business.
• Quarterly performance reviews of direct reports.
• Raising disciplinary issues as appropriate.
• Build successful working relationships with Worldwide Development Studios Internal & External, QA Department locally & globally, Local Producers, Platform Holders, Producers, and Developers, and Third Party Developers.
• Actively participate in recruiting and interview process.

What Will Make You A Great Fit

• Extensive management experience, including performance management, performance evaluations, mentoring and growing skills in QA teams.
• Excellent communication skills, both oral and written, in English language
• Successfully handling ambiguity, flexibility & understanding of the development and test process.
• Knowledge of bug database systems, QA process, test plan creation, and bug writing process.
• Minimum of 2+ years of experience as a Senior QA Manager or equivalent.
• Knowledge of format holder standards (Sony, Microsoft, Nintendo).
• Hardworking, reliable, punctual, flexibility to work unsociable hours depending on deadlines.
• Knowledge of MS Office suite, Source Control and Visual Studio.
• Technically proficient with PCs, gaming consoles, and related hardware.
• Outstanding ability to lead through influence.

Basic Qualifications

• Must be able to communicate effectively & successfully in English, in both written and oral forms.
• Bachelor’s Degree in related discipline or equivalent experience.
• Minimum of 8+ years of QA experience.
• Passion for the video games industry.
• Strong understanding of software testing methodologies, tools and processes
• Excellent interpersonal, communication, and people management skills.
• Reliable, with the ability to lead in a matrixed team environment.
• Attention to detail and positive personality to foster excellent working relationships.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

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