Senior QA Lead – Salesforce CPQ & Lead-to-Order Transformation

Posted 4 Days Ago
Be an Early Applicant
3 Locations
In-Office
Senior level
Artificial Intelligence • Cloud • Information Technology • Analytics • Business Intelligence • Consulting • App development
Award-winning, US-headquartered partner driving cloud, integration, and AI-led transformation with 2,000+ employees.
The Role
Lead the QA strategy for Salesforce Lead-to-Order programs, manage QA teams, oversee testing efforts, and ensure quality across multiple platforms and processes including Agile governance.
Summary Generated by Built In
Senior QA Lead – Salesforce CPQ & Lead-to-Order Transformation1Key ResponsibilitiesQA Strategy & Leadership
  • Define and implement enterprise QA strategy for Salesforce Lead-to-Order programs

  • Establish quality governance models aligned to enterprise delivery standards

  • Lead both onshore and offshore QA teams (20–30% / 70–80% model)

  • Drive AI-enabled testing strategy leveraging Tosca (preferred), Copado, and Xenon accelerators

Salesforce Testing Oversight
  • Lead testing efforts across:

    • Salesforce CPQ

    • Sales Cloud

    • Service Cloud

    • ERP and eCommerce integrations

  • Ensure coverage across Lead to Opportunity, Quote to Order, and Order to Cash lifecycles

  • Oversee integration, regression, automation, and UAT cycles

Agile & Program Governance
  • Lead QA participation in Agile ceremonies (Sprint Planning, Daily Standups, Retrospectives, Release Planning)

  • Collaborate with Product Owners, Business Analysts, and Development teams

  • Manage defect triage, risk assessment, and quality metrics reporting

  • Ensure release readiness and production deployment validation

Automation & Tools Management
  • Coordinate automation teams using Tosca (preferred) and Copado

  • Implement CI/CD-aligned testing strategies

  • Drive continuous improvement in test coverage and automation efficiency

  • Utilize Jira, Azure DevOps, Confluence, MS Project, and Excel for tracking and reporting

Required Experience & Skills
  • 12-14 years of QA leadership experience

  • Extensive experience in Salesforce CPQ, Sales Cloud, and Service Cloud

  • Proven experience testing ERP and eCommerce integrations

  • Strong knowledge of Lead-to-Order and Order-to-Cash business processes

  • Expertise in both Waterfall and Agile methodologies

  • Hands-on experience with:

    • Jira

    • Azure DevOps

    • MS Project

    • Confluence

    • Excel

  • Experience managing Tosca (preferred) and Copado automation teams

  • Strong stakeholder communication and cross-functional coordination skills

Preferred Qualifications
  • Experience working with global enterprise clients

  • Background in AI-driven testing frameworks for Tosca (preferred)

  • Experience in Salesforce Summit Partner environments

  • Certifications in Salesforce, Agile, or Testing frameworks (ISTQB preferred)

Skills Required

  • 12-14 years of QA leadership experience
  • Extensive experience in Salesforce CPQ, Sales Cloud, and Service Cloud
  • Proven experience testing ERP and eCommerce integrations
  • Strong knowledge of Lead-to-Order and Order-to-Cash business processes
  • Expertise in both Waterfall and Agile methodologies
  • Hands-on experience with Jira, Azure DevOps, MS Project, Confluence, and Excel
  • Experience managing Tosca (preferred) and Copado automation teams
  • Strong stakeholder communication and cross-functional coordination skills
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The Company
HQ: San Jose, California
1,794 Employees
Year Founded: 2003

What We Do

A Trusted Partner for Every Digital Enterprise Bringing Value. Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia. Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions. Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models. At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements

Why Work With Us

We are Great Place to Work Certified company and Jade focus on people first approach.

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