Key Responsibilities
VDI Image & Workspace QA
- Own functional, regression, integration, compatibility, and release validation of Windows enterprise VDI images.
- Validate Windows updates, security patches, configuration changes, Group Policies, agents, middleware, and enterprise applications.
- Perform gold/master image validation before production rollout.
- Validate VDI provisioning, user logon/logoff, profile loading, application launch, desktop usability, reboot, and session behavior.
- Develop reusable regression suites and release-readiness checklists for VDI image releases.
- Identify VDI/image-related defects and collaborate with engineering teams on root-cause analysis and remediation.
Citrix VDI Testing
- Perform end-to-end testing of Citrix Virtual Apps and Desktops environments.
- Validate Citrix connectivity, desktop/application enumeration, session launch, reconnect, disconnect, logoff, and recovery scenarios.
- Validate functionality across different user personas, VDI configurations, infrastructure changes, and application combinations.
- Troubleshoot issues across endpoints, Windows images, Citrix components, user profiles, applications, networks, and supporting infrastructure.
- Validate resiliency and user experience following infrastructure or image changes.
Automation & PowerShell
- Design and develop automated validation for VDI image and infrastructure testing.
- Use PowerShell extensively for test automation, system validation, configuration verification, log collection, and troubleshooting.
- Automate pre-release and post-deployment health checks.
- Develop reusable automation for:
- Application launch validation
- Windows service/process validation
- Registry and configuration checks
- Software/version verification
- VDI image health validation
- Citrix-related health checks
- Log collection and analysis
- Support integration of automated QA validation into release pipelines where applicable.
AI-Assisted QA & Automation
- Utilize AI and Copilot-based tools to accelerate test development, automation, troubleshooting, and engineering productivity.
- Apply AI-assisted development to PowerShell and other QA automation.
- Use AI tools to support:
- Test scenario generation
- Automation script development
- Failure-pattern identification
- Defect investigation
- Root-cause analysis
- Identify opportunities to use AI to reduce repetitive manual testing and improve regression coverage.
Defect Management & Release Governance
- Document defects with clear reproduction steps and supporting technical evidence.
- Assess production risks associated with Windows image and infrastructure changes.
- Provide evidence-based QA release-readiness and go/no-go recommendations.
- Continuously improve automation coverage, testing efficiency, and release quality.
Required Skills
- Strong experience in Infrastructure QA, Workspace, EUC, VDI, or Windows platform testing.
- Hands-on experience testing Windows 10/11 enterprise and VDI images.
- Strong knowledge of Citrix Virtual Apps and Desktops.
- Strong PowerShell scripting and automation skills.
- Experience with functional, regression, integration, compatibility, and infrastructure testing.
- Strong troubleshooting knowledge across:
- Windows Event Logs
- Windows Registry
- Services and processes
- Active Directory
- Group Policy
- DNS/networking
- Certificates
- User profiles
- Authentication
- Strong analytical, troubleshooting, and root-cause-analysis capabilities.
Preferred Skills
- Experience validating Microsoft 365 applications in enterprise VDI environments.
- Understanding of enterprise user-profile management technologies.
- Knowledge of GitHub Copilot, or other GenAI/AI engineering tools.
- Exposure to VDI performance, reliability, scalability, and end-user-experience testing.
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Skills Required
- Strong experience in infrastructure QA, workspace, EUC, VDI, or Windows platform testing
- Hands-on experience testing Windows 10/11 enterprise and VDI images
- Strong knowledge of Citrix Virtual Apps and Desktops
- Strong PowerShell scripting and automation skills
- Experience with functional, regression, integration, compatibility, and infrastructure testing
- Strong troubleshooting knowledge of Windows Event Logs, Windows Registry, services and processes, Active Directory, Group Policy, DNS/networking, certificates, user profiles, and authentication
- Strong analytical, troubleshooting, and root-cause-analysis capabilities
- Experience validating Microsoft 365 applications in enterprise VDI environments
- Understanding of enterprise user-profile management technologies
- Knowledge of GitHub Copilot or other GenAI/AI engineering tools
- Exposure to VDI performance, reliability, scalability, and end-user-experience testing
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical coverage and wellness resources, including mental-health support and wellness incentives, are described as comprehensive and accessible; feedback suggests income-based contributions help keep care affordable.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% of eligible pay, plus additional employer contributions in some cases, is highlighted as a strong pillar of financial security. Feedback suggests this structure is a notable advantage of the total rewards package.
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Parental & Family Support — Up to 16 weeks of paid parental leave for all parents, along with fertility, adoption, surrogacy, childcare, and family-support resources, signals a family-forward approach. Feedback suggests these programs are a standout feature of the package.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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