Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
About the Role:
While primarily remote, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
This role is ideal for an experienced QA professional who enjoys combining strong technical testing skills with a proactive approach to improving quality processes and automation frameworks in a fast-paced Agile environment.
What you will be doing:
- Collaborate with Development, Product Management, and UX teams to define and understand quality requirements for Intermedia's applications.
- Analyze product requirements, user stories, and technical designs to create comprehensive test strategies, test plans, and test cases.
- Design, develop, and maintain automated test frameworks and automated test suites for frontend, backend, and API testing.
- Own and execute existing automation suites, investigate failures, identify defects, and drive issues to resolution.
- Develop new automated tests and contribute to the continuous improvement of the team’s automation infrastructure.
- Perform manual exploratory, functional, regression, integration, and end-to-end testing as needed.
- Collaborate with developers to identify root causes of issues and improve overall product quality.
- Review automation code and provide technical guidance to other QA engineers.
- Participate actively in Agile ceremonies, sprint planning, backlog refinement, and release activities.
- Document, report, and track software defects using Jira and other engineering tools.
- Help improve QA processes, testing methodologies, and quality standards across our Apps.
What you will bring to the role:
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
- 4–7 years of QA experience in a software development environment.
- Strong understanding of software testing methodologies, quality assurance processes, and Agile development practices.
- Experience designing, developing, and maintaining automated test frameworks and test suites.
- Hands-on experience with automation tools and frameworks such as Selenium, Playwright, Cypress, TestNG, JUnit, or similar technologies.
- Experience with API testing tools and methodologies.
- Working knowledge of at least one programming or scripting language such as Java, JavaScript, TypeScript, Python, or C#.
- Experience with Jira, Git, CI/CD pipelines, and modern software development workflows.
- Ability to create and execute SQL queries for data validation and troubleshooting.
- Experience testing modern web applications, including responsiveness, usability, accessibility, and cross-browser compatibility.
- Strong analytical and problem-solving skills with the ability to identify root causes and recommend solutions.
- Excellent written and verbal communication skills and the ability to collaborate effectively across engineering, product, and design teams.
- Self-motivated, detail-oriented, and passionate about delivering high-quality software products.
Diversity, Inclusion, and Equal Opportunity
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field
- 4-7 years of QA experience in a software development environment
- Strong understanding of software testing methodologies, QA processes, and Agile development practices
- Experience designing, developing, and maintaining automated test frameworks and test suites
- Hands-on experience with automation tools/frameworks such as Selenium, Playwright, Cypress, TestNG, or JUnit
- Experience with API testing tools and methodologies
- Working knowledge of at least one programming or scripting language (Java, JavaScript, TypeScript, Python, or C#)
- Experience with Jira, Git, and CI/CD pipelines
- Ability to create and execute SQL queries for data validation and troubleshooting
- Experience testing modern web applications, including responsiveness, usability, accessibility, and cross-browser compatibility
- Strong analytical and problem-solving skills with ability to identify root causes and recommend solutions
- Excellent written and verbal communication skills and ability to collaborate across engineering, product, and design teams
What We Do
Intermedia is the cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience," Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia AnyMeeeting • PCMag Editor’s Choice – Intermedia Hosted Exchange • CRN - 5-Star Partner Program - 2023, 2022 • CRN’s Cloud Computing Product of 2022, 2021 – Intermedia Unite
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