Senior QA Engineer

Posted 16 Days Ago
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Tel Aviv
Hybrid
Senior level
Information Technology
The Role
As a Senior QA Engineer at Mixtiles, you'll ensure quality across hardware, firmware, and mobile products, running tests, investigating bugs, and serving as a liaison between teams and customer service.
Summary Generated by Built In
Own quality in the real world.Who we are

At Mixtiles, we build smart physical products that feel magical - and just work. With easyplant, we’ve created a self-watering, sensor-powered plant system that’s helping people care for millions of plants around the world.

But real-world magic is hard. Our systems span hardware, firmware, mobile apps, manufacturing, and customer behavior and they need to work together seamlessly, everywhere.

That’s where you come in.

What you’ll actually do

You’ll be the guardian of quality for everything we ship - from sensor devices and iOS/Android apps to firmware updates and factory workflows. You’ll catch issues before they reach customers, help debug the weird ones that slip through, and make sure every release feels solid, stable, and intentional.

  • Own QA across the stack: hardware, firmware, mobile, backend, and more
  • Run ongoing manual testing for new features, regressions, edge cases, and field behavior
  • Investigate and reproduce tricky bugs; open clear reports and push for resolution
  • Act as the first line of technical escalation for Customer Service - dig deep and get answers
  • Use internal tools (logs, metrics, dashboards, admin panels) to debug quickly and smartly
  • Lead our Pioneers program: an internal beta group that helps us test in the wild
  • Translate findings into clear, actionable insights for Product, Engineering, and Ops
  • Occasionally support vendor QA, manufacturing validation, and release readiness
  • Join customer calls when needed to unblock investigations and represent the team
Who you are

You’re a high-energy, high-ownership problem solver who thrives in fast-moving, messy, real-world systems. You don’t wait for perfect tools - you make things work and get to the root of issues.

  • You care deeply about quality and user experience
  • You have strong technical and analytical instincts, even if you’re not writing code
  • You’re clear, direct, and collaborative in communication (especially in English)
  • You’re organized, autonomous, and love digging into complexity
  • You adapt fast and aren’t afraid of dirty work if it moves the product forward
Nice to have
  • Experience testing IoT or connected devices
  • Familiarity with debugging and observability tools (CloudWatch, Grafana, Sentry, etc.)
  • Worked with manufacturing QA or overseas vendors
  • Ran or supported beta/field testing programs
  • Bonus for basic scripting or automation instincts (even if this is mostly manual work)
Why is this role special
  • You’ll touch every part of the system, and work with every team
  • You’ll be the person we turn to when something breaks in the wild
  • You’ll make sure every release earns user trust
  • You’ll turn chaos into clarity, and help build products that just work

If you’re obsessed with quality, love a good mystery, and want to own the glue between teams, we’d love to meet you.

Top Skills

Android
Cloudwatch
Grafana
iOS
Sentry
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The Company
Tel Aviv
136 Employees
Year Founded: 2016

What We Do

Mixtiles is on a mission to create homes people love. We started by developing the easiest way to get photos out of your smartphone and onto your walls and expanded to delivering artwork, plants that live forever, a whole home design AR app, IoT and more.

Mixtiles manufactures and delivers over a million(!) physical products monthly to happy customers in the US and Europe. We rely heavily on software engineering, generative AI, AR/VR/XR technologies, industrial/digital design, marketing and manufacturing know-how to get this done.

We are one of the largest & fastest growing consumer startups in Israel.

Our products:
Mixtiles: https://www.mixtiles.com/
Mixtiles Art (Marketplace): https://mixtiles.com/art
Easyplant: https://easyplant.com/
Around (XR): https://apps.apple.com/us/app/around-reality-design/id1568933882

~~~

Techie with an entrepreneurial mindset?
Check us out here: https://mixtiles.dev/

Product Designers, this one's for you: https://shorturl.at/djsDM

Wanna join us?
Our team is small relative to the size of our business and each member drives a lot of impact. We work in small groups with smart & resourceful individuals, and believe in bottom-up innovation. We also prioritize a fun and collaborative work environment.

We're seeking passionate engineers, designers, product managers & marketeers to join us and become part of something special

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