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Meet KUBRA. We develop software for a better customer experience.
The Role
The Senior QA Engineer will champion quality in software products, design and execute tests, collaborate with teams, and maintain automated frameworks.
Summary Generated by Built In
Are you passionate about ensuring software works flawlessly and delivers an exceptional user experience?
At KUBRA, we’re looking for a Senior Quality Assurance Engineer to join our growing engineering team and champion quality across our platforms. In this role, you’ll be a key player in validating the performance, reliability, and scalability of products that serve millions of users across North America.
From front-end web and mobile applications to back-end API testing, you’ll design and execute comprehensive test strategies, build and maintain automated frameworks, and collaborate closely with Product and Engineering teams to make sure every release meets the highest standards. If you thrive in a dynamic environment, love solving complex technical challenges, and have a passion for doing things the right way, we’d love to hear from you.
This is a hybrid role in Tempe, AZ.
How You’ll Contribute
- Serve as the QA champion on assigned projects, ensuring quality standards are met across web, mobile, and API solutions.
- Design and execute a variety of tests (functional, regression, performance, end-to-end, etc.) and deliver clear, timely results.
- Develop and maintain automated test cases for new and existing features to improve speed and accuracy.
- Collaborate with Product and Engineering teams to analyze requirements, create test strategies, and validate business needs.
- Document defects, track resolutions, and provide metrics to support continuous improvement.
- Support troubleshooting of production issues and assist in knowledge transfer to internal teams.
Strengths That Shine in This Role
- Bachelor’s degree or diploma in Computer Science, a related field, or equivalent hands-on experience.
- 5–7 years of experience in a Quality Assurance role, with a strong background in software testing.
- Proficiency with Linux, Unix, and Windows operating systems.
- Hands-on experience with Cypress for automated testing (required).
- Experience with other automation tools such as Selenium or Ranorex is considered an asset.
- Ability to develop automated tests in Java or JavaScript, with knowledge of shell scripting languages (e.g., Bash, PowerShell).
- Experience working with source control systems (e.g., Git).
- Strong understanding of web services testing and familiarity with databases such as SQL, Oracle, MySQL, or DynamoDB.
- Solid experience testing web applications across multiple browsers and mobile applications on both Android and iOS.
- Familiarity with specialized testing areas including Accessibility, Security, Performance, and Automation.
- Bonus: Prior mobile application testing or software development experience is considered an asset.
Skills That Matter in This Role
- Strong knowledge of software testing methodologies, SDLC processes, and QA best practices.
- Solid understanding of programming concepts and test automation fundamentals.
- Proven ability to troubleshoot and diagnose complex system issues.
- Proficient with issue tracking tools such as JIRA.
- Skilled in creating effective test cases with or without detailed business requirements.
- Excellent problem-solving skills, with curiosity and persistence to uncover root causes.
- Highly organized with strong time and project management abilities; capable of managing multiple priorities in a fast-paced environment.
- Strong oral and written communication skills, able to collaborate across all levels of the organization.
- Flexible, adaptable, and energized by working in a dynamic environment.
- Passionate about Quality Assurance, with a commitment to accuracy, precision, and continuous improvement.
Why You’ll Love Working Here
- Thrive in an award-winning, innovation-driven culture that champions growth, embraces diversity, and fosters inclusion for all. See our awards →
- Earn competitive pay with annual performance-based bonuses that recognize your impact
- Invest in your future with our 401(k) plan featuring company matching
- Stay healthy with comprehensive medical, dental, and vision coverage, plus HSA and FSA options
- Recharge with paid vacation and sick days — and a paid day off for your birthday
- Make an impact with two paid volunteer days to give back to your community
- Advance your skills with free access to LinkedIn Learning and our education reimbursement program
- Prioritize your mental health with a free premium Headspace membership
- Stay active with our on-site fitness center (Tempe office only)
- Refuel at fully stocked refreshment stations with complimentary drinks and snacks
- Enjoy exclusive perks with access to “Tickets at Work” discounts and memberships
KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailing [email protected]. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.
While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!
KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.
Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program.
KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.
Top Skills
Bash
Cypress
DynamoDB
Git
Java
JavaScript
Linux
MySQL
Oracle
Powershell
Ranorex
Selenium
SQL
Unix
Windows
What the Team is Saying
Filip
Manager, Product Engineering
Katrina
Software Engineer
Brian
Senior Software Engineer
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The Company
What We Do
KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes billing and payments, alerts and preference management, artificial intelligence solutions, mobile apps, and utility mapping solutions. KUBRA reaches over 40% of households in the U.S. and Canada, providing performance-driven value to more than 475 clients and their customers.
Why Work With Us
At KUBRA, inclusive culture and employee development are prioritized alongside impactful work and social responsibility, fostering a fulfilling, forward-thinking workplace.
Gallery
KUBRA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
