Senior QA Engineer

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Guadalajara, Jalisco
Fintech
The Role

The Job in short

As a Senior QA Engineer in the Customer Success department, you are responsible for ensuring a top-notch quality of the product. Together with a cross-functional team, you integrate our products seamlessly and on time. Having a good understanding of business requirements and rocking at automated tests development is the essence of success on the job. You will become part of a continuously transforming environment that influences the banking experience of millions of users around the world.


Meet the job

As a Senior QA Engineer you lead the development of our digital banking platform with focus on the quality deliverable. You astonish your department and key stakeholders with your drive for product quality, improvement and innovation. You act as a quality ambassador and promote quality within and beyond your department; ability in facing clients to promote QA accelerators and ways of testing. You are overseeing the quality solutions that are implemented in the different projects or product components and making sure that they are in alignment. You are able to give guidance to QAs working on the projects/product components on meeting a certain level of quality in the selected solution.

Day-to-day you will be hands-on and meet with clients, test new features on different test levels (integration, system, functional, regression, exploratory testing), write and/or conduct test plans with schedules and dependencies. You will also produce defect metrics and reporting on the full QA process. 

About you:

  • You have at least 5+ years of professional experience as a QA Engineer.
  • You have experience in web and mobile (iOS, Android) test automation;
  • You have experience in test automation with Cucumber;
  • You have knowledge of Java and JavaScript;
  • Strong experience and understanding of CI/CD (Jenkins or similar).
  • You have a proactive approach allowing you to be self-providing, and quick learner able to mitigate impediments;
  • You understand and have experience with Agile methodology;
  • You are eager to share knowledge, mentoring new joiners and peers; 
  • You have experience with building teams and hiring process
  • Excellent interpersonal skills, able to bring a vision across and get the commitment to move everyone along.
  • You have excellent communication skills in Spanish and English (spoken and written).
  • Nice to have: Experience in non-functional testing, experience using Playwright for web automation, experience using Espresso for Android and XCUITest for iOS

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The Company
951 Employees
Year Founded: 2003

What We Do

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.

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