Senior QA Engineer

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.

We are looking for an experienced and meticulous Senior QA Engineer with deep healthcare domain knowledge to join our team and help ensure the quality and reliability of our healthcare SaaS platform, with a specific focus on Revenue Cycle Management. The Senior QA Engineer is responsible for designing, implementing, and executing comprehensive test plans, identifying, and reporting defects, and collaborating with cross-functional teams to ensure the delivery of high-quality software products. The ideal candidate will have a strong background in software quality assurance, experience with SaaS applications, and a passion for delivering exceptional user experiences.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties

• Provide hands-on QA leadership with limited direction, usually within a complex and evolving environment, to drive delivery of solutions while influencing cultural change.
• Design and develop test strategies, comprehensive test plans and test cases based on product requirements.
• Execute test cases manually and through automated testing tools covering functional and non-functional requirements.
• Identify, report, and track defects to resolution, ensuring the highest level of quality and reliability.
• Collaborate with software engineers, product managers, and other stakeholders to understand requirements and ensure test coverage.
• Utilize your knowledge of healthcare workflows and RCM processes (e.g., 837, 835, 277 transactions) to create test plans that reflect real-world scenarios.
• Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
• Contribute to the continuous improvement of the QA process and methodologies.
• Continuously identify opportunities to improve test coverage, automation frameworks, and the overall QA process to ensure rapid and reliable product delivery.
• Mentor junior QA team members and champion testing best practices.
• Stay current with industry trends, tools in QA automation and healthcare, integrating new ideas to drive continuous improvement. 

Other Job Duties

• Other duties as assigned by supervisor or HHA exchange leader.

Travel Requirements

• Travel up to 10%, including overnight travel.

Required Education, Experience, Certifications and Skills

• B.S. or M.S. degree in Computer Science, Engineering or similar field, or significant relevant experience.
• 5+ years experience in software quality assurance, with expertise in both manual and automated testing of SaaS-based distributed software products deployed in AWS or similar Cloud environment.
• At least 3 years experience testing software products in the Healthcare domain, with a focus on healthcare transactions, particularly in Revenue Cycle Management (RCM) workflows, including claims, eligibility, and payment processes. Strong understanding of healthcare standards and regulations, such as HIPAA, HL7, and FHIR.
• Proficiency in test automation framework and tools such as Selenium, Appium, or similar.
• Experience working with API testing tools and methodologies (e.g., Postman, REST Assured).
• Proficiency in scripting languages such as Python, Java, or similar.
• In-depth knowledge of software QA methodologies, frameworks, tools, and processes
• Track record of defining and setting testing standards and successfully implementing them across teams.
• Experience testing web applications, mobile applications, and APIs in an agile development environment.
• Strong knowledge of SaaS architecture, technologies, and best practices.
• Passion for quality assurance and a commitment to delivering superior software products.
• Excellent communication skills with the ability to collaborate across technical and non-technical teams.
• Ability to thrive in a fast-paced, dynamic team environment.
• Keen attention to detail, strong analytical and excellent problem-solving abilities

Preferred Experience, Certifications and Skills

• Experience with performance testing tools such as JMeter or LoadRunner
• Knowledge of continuous integration and continuous delivery (CI/CD) pipelines
• Certifications such as ISTQB or similar are a plus.

The base salary range for this US-based, full-time, and exempt position is $100,000-115,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.

This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.

HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.