Senior QA Engineer

Posted 17 Hours Ago
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Taman Teknologi Malaysia, Petaling, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Senior level
Retail • Software
The Role
Senior QA Engineer role at Global Blue with a focus on collaborating with stakeholders for system testing, test planning, automation, and ensuring quality throughout software development. Responsibilities include end-to-end test management, creating test artifacts, manual and automated testing, and mentoring testers. Required skills include agile testing processes, test estimation, object-oriented programming, and quality assurance practices.
Summary Generated by Built In

Senior QA Engineer

Business Unit/Function: Added-Value Payment Solutions

Nature and aim of the position

If you enjoy fast-paced Agile environments where your hard work ensures quality software is released frequently and if you are an experienced and proficient quality assurance specialist who is looking for a position on a high-visibility project in the fastest growing company, our Senior QA Engineer position at Global Blue might be perfect for you. The Quality Assurance Team is looking for top engineering talent to accelerate the delivery and to improve the quality of software and services. The ideal candidate will help us drive the quality of our operational software needs, ensure seamless roll out of an abundance of software in collaboration of many teams. Our team has grown dramatically in the past year and needs an individual to contribute for both manual and automated test needs. This opportunity presents you with great technical challenges and the ability to have a tremendous business impact.

You will be part of a team and contribute your efforts towards the goals set forth for the team in alignment with the guidelines and quality and test strategy set forth by the QA organization. You will continuously focus on the quality of the products the team produces as well as the overall functioning of the systems and processes of GB.

Main duties and responsibilities

  • Collaborate with stakeholders on business / technical requirement gathering, effort estimation, impact analysis and delivery planning for multiple systems as part of SCRUM delivery process.
  • End to End test management including Test estimation, Test planning, Creation and test execution tasks, defect management and take QA ownership of systems under test.
  • Full ownership of Test artefacts- Review incoming test basis artefacts (eg. user stories, specs, etc.) for readiness, verifiability and other quality criteria; define test estimation, test strategies and test effort, as part of the SCRUM planning cycle.
  • Participate in Design/Code review sessions and highlight technical/business impacts early
  • Manual & Automated functional/non-functional testing based on test basis artefacts and business requirements.
  • Create/Review System Integration, API/RPC, Performance & Load test suites for Systems under test.
  • Create/Review automation test suits by collaborating with other QA engineers. Grow and maintain existing test automation infrastructure.
  • Test architecture and ST/SIT/UAT environment setup& maintenance for systems under test using CI/Continuous deployment tools.
  • Responsible for release artefacts like Test Reports, sign off document, Defect triages, conducting user demos etc
  • Advise and coach product managers and other stakeholders on quality related topics and processes within the SCRUM delivery process.
  • Define, Implement and Promote Quality best practices to our software development community and continuously refined our software development process to Improve quality.
  • Contribute to an atmosphere of cross-functional teamwork within the organizations’ agile project lifecycle.
  • Collaborate and mentor testers and work as a strong Senior QA engineer with attention to detail and passionate about delivering high quality software;

Required skill and Key competencies

  • Solid understanding of review and agile testing processes, Test estimation & Planning techniques;
  • Experience using object-oriented programming languages such as Java, .Net, XML and C#;
  • Strong understanding and experience in Database testing, ability to write complex verification queries, analyse logs etc using SQL Server/ RDBMS tools
  • Solid Experience with functional & Non-functional testing of large-scale distributed systems.
  • Strong analytical skills, with excellent problem-solving abilities.
  • Solid Experience with test management tools like JIRA, Testrail/HP Quality Centre, Confluence, SharePoint etc
  • Experience in test automation using one or more tools like Selenium, Ranorex etc
  • Experience with CI/CD tools like, Jenkin, GIT, Stash, Subversion etc.
  • Solid experience in Integration & API testing with tools like ReadyAPI, jMeter, Postman, REST based tools etc
  • Ability to understand systems from all levels: from the "overall big picture" enterprise-level view to the low-level technical view
  • Strong interpersonal, facilitation, and leadership skills along with effective communication (both written and verbal) skills
  • Quality driven and proactive to do what is necessary to achieve deadlines in a dynamic environment with frequent priority and changes
  • Strong understanding of Agile and the role of QA and ability to operate in short Sprint cycles (2-4 weeks)
  • Fast Learner with ability to learn new techniques and technologies quickly and implement in day-to-day tasks

Preferable skills and competencies

  • Experience with API, load and performance testing using open-source tools
  • Experience as a SCRUM MASTER handling multiple Agile sprints
  • Knowledge on Designing architecture for automation testing using frameworks such as page object model/Test NG
  • Analytical and pragmatic at the same time in defining good and efficient processes and solutions
  • Good listener to capture needs but with a solid own opinion to filter individual wishes from general needs

Education and qualifications

  • University Bachelor's degree in engineering, computer science or a related field is required. Post graduate degree is a plus.
  • ISTQB Advanced levels, or comparable certification, or comparable experience on that level ;
  • Additional know how in other quality related areas (eg. requirements engineering, experience as product owner, scrum master , communication or moderator training)

Experience

  • 8+ years of software engineering and quality assurance experience out of which 3+ years as a Senior engineer/ QA lead level role;
  • 4+ years of software test automation experience;

Top Skills

J
The Company
HQ: Signy-Avenex
1,461 Employees
On-site Workplace
Year Founded: 1980

What We Do

At Global Blue, we firmly believe that enhancing the shopping experience drives performance.

Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.

As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.

Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.

Together, we innovate, create, and strive towards a brighter future for the businesses we serve.

With Global Blue, enjoy the journey.

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