Senior QA Engineer

Posted 5 Hours Ago
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Richmond Hill, ON, CAN
In-Office
Senior level
Retail
The Role
Lead QA efforts for an eCommerce platform using manual and automated testing. Define preventive testing strategies, integrate automation into CI/CD, mentor junior testers, participate in Agile ceremonies, optimize QA processes, and drive quality metrics, API and backend validation, and test coverage improvements.
Summary Generated by Built In

Some of what you will do:

This role defines a Senior QA Engineer position responsible for ensuring the quality, reliability, and performance of an eCommerce platform through a combination of manual and automated testing practices.

 

Specifically, You Will:

  • Identify quality gaps and implement preventive testing strategies to minimize future defects.

  • Participate actively in Agile ceremonies, including sprint planning, backlog refinement, story grooming, and retrospectives.

  • Lead continuous improvement initiatives focused on test automation, quality metrics, and test coverage.

  • Enhance operational efficiency by optimizing QA processes and practices.

  • Mentor junior QA team members and promote quality engineering best practices across delivery teams.

 

Some of what you need:

  • 5+ years of Quality Assurance experience supporting eCommerce or customer-facing digital platforms.

  • Bachelor’s degree in Computer Science or related discipline, or equivalent experience.

  • Strong hands-on experience with Playwright test automation frameworks.

  • Experience with API testing and validation.

  • Experience using Jira and Xray for test management, execution, defect tracking, and reporting.

  • Strong understanding of Agile/Scrum software delivery methodologies.

  • Experience integrating automated testing into CI/CD pipelines.

  • Proficiency with SQL for data validation and backend testing.

  • Familiarity with Git, source control practices, and modern DevOps workflows.

  • Strong analytical, troubleshooting, and problem-solving skills.

  • Excellent communication and stakeholder management abilities.

 

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.

 

Some of what you will get:

  • Associate discount

  • Health and Dental benefits

  • RRSP/DPSP

  • Performance bonuses

  • Learning & Development programs

  • And more…

 

#MakeAnImpact 

 

About Us
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the TeamAbout the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • 5+ years of Quality Assurance experience supporting eCommerce or customer-facing digital platforms.
  • Bachelor's degree in Computer Science or related discipline, or equivalent experience.
  • Strong hands-on experience with Playwright test automation frameworks.
  • Experience with API testing and validation.
  • Experience using Jira and Xray for test management, execution, defect tracking, and reporting.
  • Strong understanding of Agile/Scrum software delivery methodologies.
  • Experience integrating automated testing into CI/CD pipelines.
  • Proficiency with SQL for data validation and backend testing.
  • Familiarity with Git, source control practices, and modern DevOps workflows.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and stakeholder management abilities.

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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