The Role
Own end-to-end QA for Canary's flagship products across web and API layers. Design and execute manual test plans, build and maintain automated test suites, triage and track defects, collaborate with product, engineering, and external QA teams, and communicate risks and recommendations clearly.
Summary Generated by Built In
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
We’re hiring a Senior QA Engineer to join our engineering team and own the end-to-end quality of our flagship products. You will design, execute, and maintain both manual and automated test suites, partnering closely with Product, Engineering, and external QA teams to ensure we deliver rock-solid releases. You should be an advocate for quality, able to navigate ambiguity, be an excellent written and verbal communicator, and help drive best practices across the organization.
Responsibilities
- Design, document, and execute comprehensive manual test plans and test cases across web and API layers
- Develop, extend, and maintain automated test frameworks and suites
- Collaborate with external stakeholders— clients’ QA teams, integration partners, and cross-functional teams—to understand their needs and incorporate their feedback into our QA processes
- Triage, track, and report defects; work with engineering teams to ensure timely resolution
- Take initiative to identify gaps in test coverage and propose solutions that improve overall product quality
- Communicate test results, risks, and recommendations clearly in English, both verbally and in writing
Qualifications
- 5+ years of hands-on QA experience, with a strong focus on manual testing methodologies
- Proven track record building and maintaining automated test suites
- Deep understanding of software QA fundamentals, including test planning, defect tracking, and metrics
- Excellent English communication skills—comfortable writing clear bug reports and leading distributed discussions
- Self-motivated, collaborative, and able to work effectively with minimal supervision
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
Skills Required
- 5+ years of hands-on QA experience
- Strong focus on manual testing methodologies
- Proven track record building and maintaining automated test suites
- Deep understanding of software QA fundamentals including test planning, defect tracking, and metrics
- Excellent English communication skills (written and verbal)
- Self-motivated, collaborative, able to work effectively with minimal supervision
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The Company
What We Do
Canary Technologies is a leader in hospitality technology that provides hoteliers with easy, intuitive, and secure solutions to help hotels provide an ideal guest experience.
