Senior QA Engineer (Manual, Mobile & Web)

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.

The Quality Engineering team at Suki is on a mission to redefine how quality is delivered at scale — combining strong engineering fundamentals, AI-assisted testing, and product-obsessed test design. You'll join a team that values rigor, curiosity, and craft. We're hiring **two Senior QA Engineers** to own end-to-end manual testing across our **clinician-facing Mobile (iOS + Android) and Web applications**. You'll be the quality gatekeepers for features that clinicians rely on during real patient encounters — where correctness, reliability, and trust are non-negotiable.

• Design, author, and execute detailed test plans and test cases across Suki's Mobile (iOS + Android native) and Web products.
• Own functional, regression, exploratory, cross-device, and cross-browser testing for every release.
• Partner closely with Product, Design, and Engineering from the earliest stages — reviewing PRDs, contributing to acceptance criteria, and shifting quality left.
• Reproduce, triage, and drive resolution of defects — with clean, reproducible reports in Jira.
• Maintain and evolve our test case repository in TestRail; document testing artifacts in Confluence.
• Contribute to release sign-offs, participate in bug bashes, and support UAT cycles.
• Continuously raise the quality bar — identify gaps, propose process improvements, and champion the user's experience.

• 4 - 6 years of hands-on manual QA experience across both Mobile (iOS + Android native) and Web applications.
• Strong grasp of QA fundamentals: test design techniques, risk-based testing, exploratory testing, defect lifecycle, test execution & test reporting.
• Solid working knowledge of iOS and Android: device farms, simulators/emulators, real-device debugging, reading app logs (Xcode, Android Studio).
• Cross-browser and cross-device testing experience on the Web side (Chrome DevTools, responsive testing).
• Experience with TestRail (or comparable — Zephyr, Xray, qTest) and Jira.
• Comfortable working in Agile/Scrum environments with fast release cadences.
• Excellent written and verbal communication — you can articulate bugs, risks, and quality signals clearly to engineers, PMs, and leadership.
• Ownership mindset — you don't just log bugs, you drive quality outcomes.
• Backend-side testing exposure — REST API testing (Postman / similar), basic SQL for data validation, or working with gRPC-based microservices.
• Exposure to AI-assisted QA workflows (Cursor, GitHub Copilot, AI test-generation tools) — we're an AI-first QE org.
• Prior experience testing **healthcare / clinical / HIPAA-regulated products** or EMR integrations.
• Awareness of basic test automation (Appium, Selenium, Playwright, Cypress) — even if you haven't written it primarily.
• Familiarity with traffic-inspection tools (Charles / Proxyman) for mobile debugging.
• Familiarity with CI/CD pipelines (GitHub Actions, Jenkins) and observability tools (Datadog, Sentry).

*We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding new skills to your resume.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.