At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Senior Automation Engineer develops tests and maintains the NiCE CXone software platform. Key responsibilities include all tiers of the NiCE CXone technology, including (but not limited to) Test design and test Strategy for NiCE CXone products and features test automation, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.
How will you make an impact?
- Serves as the senior QA professional in the R&D group
- Committed to the quality of the released content
- Reviewing new designs, challenging them to detect potential quality concerns, and proposing ways to address them
- Take an active role in-process inspection and improvement
- Actively track the team’s tasks, analyze the testing needs and define QA activities and ownership
- Plan, define and execute tests as part of the team’s QA related activities
- Continuously analyze and challenge existing testing coverage (manual and automatic tests)
- Monitor the test and production environments
- Write and maintain E2E automated tests
Have you got what it takes?
- At least 4 - 7 years of experience in QA/Automation positions
- The wide perspective of complex product solutions (business, technical, architecture)
- Experience in test design and execution for complex systems (manual and automatic). Deep understanding of QA methodologies
- Comprehensive experience working in an Agile development process
- Hands-on experience in Playwright, Java/JS or other OO language. Experience with writing SQL queries
- Fluent in English
- Team player
- Experience with AWS
- Experience with SDLC of SaaS products
- Hands-on experience with automated testing tools both for UI and APIs testing
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 9630
Reporting into: Director, Engineering.
Role Type: Individual Contributor.
#LI-Hybrid
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Skills Required
- 4 - 7 years of experience in QA/Automation positions
- Experience in test design and execution for complex systems
- Experience working in an Agile development process
- Hands-on experience in Playwright, Java/JS or other OO language
- Experience with writing SQL queries
- Experience with AWS
- Experience with SDLC of SaaS products
- Hands-on experience with automated testing tools for UI and APIs
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
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Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
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Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
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Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
NICE Insights
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
