The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
- Implement and lead the QA automation frameworks for integration, functional, regressions and performance tests.
- Mentor and coach the automation engineers to implement adequate tests suitable for web applications, APIs, and Data.
- Review the test designs, test plans, and test cases to ensure the coverage.
- Develop QA metrics to measure the QA automation effectiveness.
- Work in an agile environment following through the best practices of agile Scrum.
- Analyze the requirements, seek clarifications, contribute to good acceptance criteria, estimate, and be committed.
- Create test plans that are smart and adequate to ensure the product quality and stability.
- Write the test cases and automate the test executions to ensure acceptance criteria is met.
- Develop automated regression test suites for continued assurance of product quality.
- Perform UAT tests that mimic the end-to-end user scenarios.
- Validate production by running the sanity tests, and data validations.
- Lookout for providing best possible customer support by troubleshooting, resolving production incidents and by eliminating the problems from the root level.
- Bring innovative solutions to reduce the operational risks by automating mundane repetitive tasks across SDLC.
- Familiarize with AWS cloud, prepare to migrate applications, services, and data to AWS.
Qualifications:
- 8 years of QA automation engineering experience in developing enterprise scale applications.
- Expertise in QA automation frameworks for functional, regression and performance tests like Selenium, Cucumber, Soap UI, JMeter, Load Runner etc.
- Expertise in QA automation of data flows, data analysis, and SQL.
- Expertise in testing for non-functional requirements.
- Expertise in testing enterprise integrations through RESTful APIs, Kafka messaging etc.
- Understanding of application architectures, data models, search engines, caching solutions, file management, on-prem, private/public cloud infrastructures etc.
- Familiarity with Authentication, Authorization, and Security.
- Expertise in troubleshooting and problem solving.
Education:
- Bachelor’s/University degree or equivalent experience
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Technology Quality------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:
$96,400.00 - $144,600.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
May 27, 2025------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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