Key responsibilities
Develop and execute global PR strategy: Craft a cohesive media and communications strategy that amplifies PayJoy’s mission and business momentum across key markets.
Media relations: Build and maintain strong relationships with top-tier business, technology, fintech, and social-impact journalists globally and regionally.
Storytelling and thought leadership: Partner with the executive team to develop compelling storylines, op-eds, and speaking opportunities that highlight PayJoy’s innovation and impact.
Crisis and reputation management: Anticipate potential issues, manage responses, and ensure timely, aligned communication during critical moments.
Press materials and content creation: Write press releases, Q&As, briefing docs, and backgrounders that clearly articulate PayJoy’s narrative and results.
Event and speaking support: Support media visibility and executive participation in major fintech, technology, and social-impact forums.
Agency management: Manage and collaborate with PR agencies across regions to ensure consistent quality and strategic alignment.
Measurement: Track, analyze, and report on PR performance metrics to continuously optimize communication effectiveness.
Qualifications
Bachelor's degree or studying in a field related to Social Marketing.
7+ years of experience in public relations, communications, or corporate affairs (preferably in fintech, financial services, or technology).
Proven track record of building positive media coverage in global and regional markets.
Exceptional writing, storytelling, and message-development skills in English (Spanish or Portuguese a plus).
Strategic thinker with a bias for execution and comfort in fast-paced, high-growth environments.
Experience working cross-functionally with senior leaders and external partners.
Strong understanding of the intersection of technology, financial inclusion, and emerging markets.
Benefits
- 100% Company-funded health insurance for employee and immediate family
- Company-funded employee life and disability insurance
- $2,000 annual Co-working Travel perk
- $2,000 annual Professional Development perk
- $340 Monthly Commuter benefit
- 401k contribution of 3% of salary (up to IRS limits)
- Headphone benefit, home office equipment allowance and wellness perks
- Catered lunches
- 20 paid vacation days, unlimited sick leave
Skills Required
- Bachelor's degree or studying in a field related to Social Marketing
- 7+ years of experience in public relations, communications, or corporate affairs
- Proven track record of building positive media coverage in global and regional markets
- Exceptional writing, storytelling, and message-development skills in English
- Strategic thinker with a bias for execution in fast-paced environments
- Experience working cross-functionally with senior leaders and external partners
- Strong understanding of technology and financial inclusion
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
