The Role
The Senior Propositions Manager will develop and manage comprehensive cyber security service propositions, collaborate with teams, and ensure effective market positioning and customer satisfaction.
Summary Generated by Built In
This is a hybrid role based out of London, Manchester or Cheltenham
NCC Group offers the full spectrum of Cyber Security Services from our global portfolio to clients of all industries and sectors. We help businesses to increase their cyber resilience and unblock obstacles to innovation by providing clients with a clear understanding of how secure they are, how to become more secure, how to know when they are under attack, and how to respond.
As the Cyber market evolves at pace, clients increasingly require comprehensive, end-to-end solutions which address their core challenges, bringing together numerous distinct services and highlighting true value, differentiation and outcomes. Key themes of focus include Securing AI, Digital Identity and Proactive Security.
This role will help address that need by working across Global Capabilities, and Regional Markets, to:
- Firstly, identify and combine service line offerings from different Capabilities within NCC Group into coherent Propositions, which speak clearly to the challenges businesses are facing in maintaining and improving cyber resilience.
- Secondly, identify gaps where we do not have Propositions or Services to address key challenges, and steering the discussion, investment case(s) and solution definition with stakeholders, and Portfolio Management colleagues, to develop our propositions of the future.
We are therefore looking for an experienced, collaborative and market-savvy professional to join us as we formalise and grow the Propositions Management discipline, alongside our existing Portfolio Management team.
Key Responsibilities
The successful candidate will join our Global Portfolio Team and will report to the Global Director. Your core responsibilities will be to:
- Actively work with our Sales, Markets, Government Affairs and Client Relationship teams to understand the need and demand from our customers to design our future propositions, ensuring that they are targeted and positioned correctly, and meet or exceed customer needs and expectations.
- Deliver new propositions end-to-end in an adaptable, agile, fast-paced manner - from agreeing the need and early definition, to enabling Sales to meet targets and execute growth initiatives through training, enablement and performance monitoring.
- Work as a trusted partner to regional and Global Markets and Capability teams to actively manage existing propositions, to ensure they continue to meet the needs of customers, refining or removing where necessary.
- Ensure, in close collaboration with Marketing, that all elements of the proposition are fit for purpose, competitive in the market and that all customer facing functions have the adequate tools, messages and abilities to sell and support the propositions within all channels and segments.
- Develop business cases that incorporate the financial benefit, customer benefit and potential revenue of new propositions, and evaluating suitable buy, build or partner mechanisms to achieve the desired solution.
- Maintain regular contact with a community of customers, and internal proxies, representative in the proposition domain and be a voice of the customer champion, translate insights from customer interactions into insightful recommendations / actions to portfolio & business teams
- Work with the Analyst Relations team to maintain regular contact with Industry Analysts such as Gartner, Forrester and IDC, to veto, validate or verify market and competitive signals, in addition to your own research and attendance at market and industry events.
- Conduct regular horizon scanning and mapping to uncover needs that clients may require over a 12-36 month period and translate this into early stage Discovery where appropriate and viable.
Skills, Knowledge & Expertise
We require demonstratable prior experience in a Proposition Manager, or similar, role such as Product Manager, Portfolio Manager or Product/Service Marketing Manager roles, it is essential that you bring to the table evidence of working through the process to identify, then shape new customer propositions, taking them to market and managing thereafter.
Key Skills:
Negotiation, strategic thinking, critical analysis, ability to implement short and long term plans, commercial acumen, self-starter, strong stakeholder management capability, resilient.
Desirable:
Formal Propositions/Product Management/Marketing certification
Key Skills:
Negotiation, strategic thinking, critical analysis, ability to implement short and long term plans, commercial acumen, self-starter, strong stakeholder management capability, resilient.
Desirable:
Formal Propositions/Product Management/Marketing certification
Job Benefits
- Flexible Working: Balance your work and personal life with our flexible working options.
- Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave.
- Medicash & Critical Illness Scheme
- Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme.
- Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities.
- Green Car Scheme: Drive green and save money with our eco-friendly car scheme.
- Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme.
- Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet.
- Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.
About
We assess, develop and manage cyber threats across our increasingly connected society. We advise global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the risks they face.We are passionate about making the Internet safer and revolutionising the way in which organisations think about cyber security.Headquartered in Manchester, UK, with over 35 offices across the world, NCC Group employs more than 2,000 people and is a trusted advisor to 15,000 clients worldwide.
Skills Required
- Demonstrable prior experience in a Proposition Manager, Product Manager, or similar role
- Evidence of working through the process to identify and shape new customer propositions
- Strong stakeholder management capability
- Negotiation and strategic thinking skills
- Formal Propositions/Product Management/Marketing certification
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The Company
What We Do
NCC Group is a global cyber security and resilience company that helps organizations manage risk, strengthen resilience, and build trust. They provide services in cyber security consulting, managed services, technical assurance, and software escrow.
