We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
- Take responsibility for planning, researching, writing, and editing assigned RFP responses in accordance with enterprise brand standards, plain language guidelines, internal RFP Style Guide standards and overall database governance.
- Review new content or edits suggested through "Reviews from Projects" and update the library.
- Capture content changes, question variations, and add alternate questions to existing entries after validating accuracy of the content and alignment of the new question to the response.
- Manage content additions to avoid duplicates, minimize fragmented responses and eliminate records with little reuse value.
- Coordinate with the Proposal Content Manager and Content Lead on content creation and maintenance, and with the Content Strategist on templates as needed.
- Review content at least 60 days prior to scheduled review date and coordinate with SMEs to achieve 100% record compliance.
- Proactively manage records in proposal database and serve as liaison with SMEs, following up when we are out of compliance and escalating to management when updates are 15 days past the compliance date.
- Develop and maintain positive, collaborative and consultative relationships with all business partners.
- Share information the team needs to know and mentor new team members if assigned.
Required Qualifications
4+ years of relevant experience that includes 2 years of client questionnaire and/or RFP/RFI experience.
Experience with content management applications.
Proven ability to deliver high quality work that meets or exceeds customer expectations and consistently meets both internal and external deadlines.
High level of proficiency with employee productivity tools including, but not limited to Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, SharePoint) and Web meeting applications.
Exceptional time management with the ability to prioritize multiple assignments and meet deadlines.
History of focusing on customer needs and providing outstanding service.
Excellent communication skills (written / verbal) at all levels of the organization.
Excellent attention to detail and critical thinking skills required.
Able to work independently, but also able to work with people in a team environment.
Demonstrated ability to adjust to different or new approaches to assignments and openness to feedback.
Ability to act as an advisor to management and colleagues on technical, informational, and operational issues.
Preferred Qualifications
Familiarity with project management processes and tools.
Healthcare experience preferred.
Education
Bachelor’s degree in related field, or equivalent experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $112,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 4+ years of relevant experience including 2 years of client questionnaire and/or RFP/RFI experience
- Experience with content management applications
- Proven ability to deliver high quality work
- High level of proficiency with Microsoft Office Suite
- Excellent communication skills (written / verbal)
- Demonstrated ability to adjust to different approaches
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive for benefits-eligible colleagues, including medical, dental, and vision with free preventive care and access to virtual care and select no-cost MinuteClinic services. Mental health support is also highlighted with no-cost confidential counseling sessions per issue.
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Retirement Support — Retirement benefits include a 401(k) with a dollar-for-dollar match up to 5% after meeting service and hours requirements. Ownership programs are also offered through an employee stock purchase plan with a stated purchase discount.
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Pay Growth & Progression — A companywide minimum wage floor establishes a baseline that is framed as a positive starting point in some roles and markets. Unionized or high-cost areas are described as having clearer wage scales and step-ups that can materially lift pay over time.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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