As a POV Solutions Engineer, you will play a vital technical role in the Proof of Value (POV) team, responsible for creating and configuring customer tenants across the entire Mimecast product suite. Your work will enable customers to experience the full value of Mimecast’s solutions, supporting Sales Executives and Sales Engineering throughout the pre-sales cycle. Upon successful POV completion, you will ensure a seamless handover to Professional Services for full implementation.
What You'll Do:
- Configure and deploy Mimecast solutions including email security, collaboration platform security (Teams, Slack), human risk management, and threat intelligence for customer POV environments.
- Gather and document customer requirements to ensure successful onboarding and demonstrate value.
- Communicate technical solutions and value propositions to customers and internal stakeholders.
- Integrate Mimecast solutions with directory services, SSO, SCIM, MDM, and deployment management tools.
- Collaborate with security professionals to customize and optimize deployments for risk mitigation.
- Escalate and track issues with Support and Product teams; contribute feedback for product improvements.
- Work cross-functionally with Sales Engineering, Support, Product Management, Engineering, and Professional Services.
- Mentor and assist with onboarding new team members.
What You'll Bring:
- Proficiency in system/IT administration supporting Microsoft Exchange/Online/Azure Communication Services, Google Workspace, or other email systems.
- Advanced knowledge of implementing technical capabilities, including but not limited to SMTP Gateway configuration, Directory Synchronization (LDAP(S), Azure, Google Cloud Directory Sync), and SCIM.
- Experience with collaboration platform security (e.g., Microsoft Teams, Slack, Zoom).
- Familiarity with human risk management and security awareness tools.
- Proficiency in API integration and automation (REST, webhooks, etc.).
- Direct experience with MDM platforms (e.g., Microsoft Intune, VMware Workspace ONE, MobileIron, Jamf), including device enrolment, policy configuration, and remote management.
- Fluent in the management of Windows, Mac, and Linux/UNIX-based operating systems.
- Familiarity with email archive solutions (Enterprise Vault, Microsoft, Google, etc.).
- Experience with desktop management and mass deployment tools.
- Strong scripting and automation skills (e.g., PowerShell, Python, Bash).
- Excellent communication, collaboration, and problem-solving skills.
- Demonstrated leadership in technical projects or teams.
- Strong ability to manage multiple concurrent POVs and prioritize effectively.
- Experience in process improvement and change managementwithin technical teams.
- Advanced communication and stakeholder management skills.
- 3 years of consulting experience.
- 3–5 years of professional IT experience in enterprise software implementation/configuration.
- BS/BA degree or equivalent in Computer Science, Engineering, Information Technology, or related field.
The US base salary range for this position is $104,000 - $156,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for bonus, and other related benefits.
Our salary ranges are determined by role, level and location. These factors and individual capabilities will also determine the individual pay offered.
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Belonging at Mimecast
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.
We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.
If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing [email protected].
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
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What We Do
Relentless protection. Resilient world.
Mimecast (NASDAQ: MIME) was born in 2003 with a focus on delivering relentless protection. Each day, we take on cyber disruption for our tens of thousands of customers around the globe; always putting them first, and never giving up on tackling their biggest security challenges together. We are the company that built an intentional and scalable design ideology that solves the number one cyberattack vector – email. We continuously invest to thoughtfully integrate brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast is here to help protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. Learn more about us at www.mimecast.com.
