Senior Project Manager

Posted Yesterday
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3 Locations
In-Office
102K-200K Annually
Senior level
Cloud • Legal Tech • Software
The Role
Lead end-to-end delivery of strategic, complex cross-functional programs (product launches, global expansion, M&A, internal transformation). Build alignment with executives and functional leaders, scope workstreams, identify dependencies and risks, remove blockers, and deliver roadmaps, timelines, and outcomes. Drive decision-making, facilitate needs assessments and workshops, and apply PM best practices to ensure projects meet business objectives.
Summary Generated by Built In

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a new Senior Project Manager to join our Project Management Office team in Vancouver, Calgary or Toronto.

What your team does:

Clio’s Project Management Office (PMO) leads the company’s most strategic, complex, cross-functional projects and programs. We work very closely with teams across the entire Clio org and work with roles at all levels. We’re the gears that reliably keep projects running on time and keep the business growing.

The PMO sits within the Business Operations department which is focused on driving results for the company through strategic, operational, and data-driven improvements and growth. As a part of the wider Business Operations team, the PMO acts as a key partner in implementing Clio’s long-term strategy.

Who you are:

First and foremost you are a person who seeks to build partnerships based on trust. You can work with people at all levels from junior to executive and you are able to meet people where they are. You have a demonstrated strategic mindset and are able to drive strategic decision making and focusing teams on the most impactful work required to achieve business objectives. You are obsessed with bringing clarity to ambiguous situations and you are a problem solver who looks for common sense and human-centric solutions. You are able to see the big picture across a wide canvas of projects, priorities, and teams to identify dependencies, gaps, risks, decisions, and opportunities; and, as such, you are meticulously organized. 

What you’ll work on:
  • You will lead end-to-end project management for a variety of Clio’s most complex cross-functional projects. This could include: launching new product lines, global expansion initiatives, mergers & acquisitions, internal transformation and optimization efforts, and other strategic growth initiatives as required by the business. You are expected to have a deep understanding of what it means to manage complex projects and programs end-to-end using widely recognized best practices. As such, PMP certification or similar is required.

  • You will work closely with functional leaders across the business to develop execution plans that align to Clio’s strategic vision and goals 

  • You will drive strategic alignment and decision making discussions with project leads and executive stakeholders

  • You will facilitate needs assessments and task scoping with a variety of workstream leaders, and continually test and validate scoping assumptions to make sure that teams are working on the right things to achieve project objectives

  • You will identify and highlight dependencies and facilitate communication and collaboration across cross-functional workstreams; and in doing so, you will remove barriers, track blockers, and mitigate risks

What you may have:
  • An undergraduate degree in an area that involves project management, business, research, leadership, or software development.

  • Project management certification, change management certification, and/or additional project management training - PMP certification is essential

  • 4+ years experience working in project management or adjacent disciplines in a fast growing SaaS/tech company

  • Experience conducting needs assessments, scoping project tasks and deliverables, facilitating decision making alignment discussions, and creating roadmaps and timelines/gantt charts

  • Experience facilitating workshops with groups and coaching individuals

  • Demonstrate a keen interest in improving your craft by using AI

Serious bonus points if you have:
  • People management experience or if you have held any leadership roles

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $102,000 to $120,000 to $138,000 CAD. There are a separate set of salary bands for other regions based on local currency.


*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

Skills Required

  • PMP certification or similar
  • 4+ years experience in project management or adjacent disciplines at a fast-growing SaaS/tech company
  • Proven experience managing complex cross-functional projects end-to-end (product launches, global expansion, M&A, transformations)
  • Experience conducting needs assessments, scoping tasks and deliverables, and creating roadmaps and timelines/Gantt charts
  • Experience driving strategic alignment and facilitating decision-making with executive stakeholders
  • Experience facilitating workshops and coaching individuals
  • Undergraduate degree in project management, business, research, leadership, or software development (preferred)
  • People management or prior leadership experience (bonus)
  • Demonstrated interest in using AI to improve project management practices (preferred)

Clio Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clio and has not been reviewed or approved by Clio.

  • Fair & Transparent Compensation Public salary bands on job postings and a regional pay‑transparency report signal clear ranges and equity review practices. Pay‑range transparency is described as global, with internal ranges shared company‑wide.
  • Healthcare Strength Health, dental, and vision coverage are emphasized, with U.S. healthcare called out as strong and Canada‑based employees receiving a dedicated counseling benefit. Wellness programming and an Employee and Family Assistance Program complement core medical coverage.
  • Leave & Time Off Breadth Flexible paid time off with a stated four‑week minimum and paid volunteering time are part of the standard package. Parental leave is offered for birthing and non‑birthing parents.

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The Company
HQ: Burnaby, BC
889 Employees
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000. Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry. Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights. Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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