Senior Project Manager

Department: Implementation / Delivery

Salary: Market related

Company Description:

Boxfusion is a proudly South African technology company with over 16 years of innovation in government digital transformation. We are driven by a singular purpose: to improve people's lives by building software that changes how government works. From our award-winning SmartGov platform to our open-source Shesha framework and AgriTech innovations, our solutions touch millions of South African citizens daily. Our people are the engine behind this mission, and we invest in their growth, curiosity and impact.

Overview:

The Senior Project Manager is responsible for overseeing and managing the entire lifecycle of complex projects, from initiation to closure. They lead cross-functional teams, develop project plans, manage budgets and resources, and ensure successful project delivery while meeting client expectations and organisational goals.

Key responsibilities:

• Contractual Alignment: Monitor delivery against Terms of Reference (ToR), Service Level Agreements (SLA), and scope of work.

• Compliance: Ensure all work complies with regulatory standards (e.g. POPIA, government audit rules), particularly in public sector engagements.

• Documentation & Sign-Offs: Maintain audit trails, sign-offs, and version-controlled documents for all project phases.

• Internal Reporting: Provide regular reports to the PMO, including milestone achievements, risks, and resource utilisation.

• Client Reporting: Submit progress reports, dashboards, and invoices to clients in accordance with contractual obligations.

• Executive Summaries: Develop concise, impactful briefs for Boxfusion executives and client leadership.

• Budget Ownership: Develop and monitor project budgets, ensuring alignment with profitability goals.

• Cost Control: Track actual vs. planned spend, prevent overruns, and optimise for costeffectiveness.

• Timesheet Oversight: Ensure accurate timesheet logging by all team members and flag discrepancies that may affect project profitability.

• Project Planning & Oversight: Lead end-to-end project lifecycle from initiation to closure, ensuring alignment with client objectives and Boxfusion’s business goals.

• Strategic Alignment: Ensure that project scope, deliverables, and execution strategies align with broader program goals.

• Multi-Project Supervision: Manage multiple concurrent projects or large-scale programs with interdependencies, resources, and timelines.

• Client Relationship Management: Serve as the primary liaison with senior client stakeholders (e.g. Directors, CIOs), ensuring satisfaction, transparency, and trust.

• Expectation Management: Translate client requirements into achievable goals; manage scope creep and propose change requests where necessary.

• Steering Committee Engagement: Prepare and present status updates, risks, and recommendations in high-level governance forums.

• Mentorship & Coaching: Guide junior project managers, implementers, business analysts, and change managers, fostering growth and performance.

• Cross-Functional Coordination: Align activities across technical teams (developers, DevOps), functional teams (trainers, BAs), and third-party service providers.

• Capacity Planning: Forecast, allocate, and optimise human and technical resources to meet project milestones efficiently.

• Project Methodology Enforcement: Ensure adherence to project management frameworks (Agile, Waterfall, or Hybrid) as applicable to the project context.

• Risk & Issue Management: Proactively identify, assess, mitigate, and escalate project risks and issues.

• Quality Assurance: Ensure deliverables meet defined acceptance criteria, client standards, and Boxfusion’s internal quality frameworks.

• Post-Implementation Reviews: Facilitate retrospectives to capture lessons and best practices.

• Knowledge Sharing: Contribute to internal knowledge bases and mentoring programs.

• Process Optimisation: Recommend improvements to PMO processes, tools, and methodologies.

Qualifications & Experience:
Experience

• Minimum 5 years of project management experience, with at least 3 years managing complex IT implementation projects.

• Experience working with government/public sector clients or on donor-funded projects (e.g. World Bank, UNDP) is highly advantageous. · Experience in software development and implementation projects, including post-golive support and user adoption phases.

• Demonstrated success managing multi-disciplinary teams and multiple concurrent projects.

• Familiarity with project profitability tracking, timesheet-driven project controls, and reporting on KPIs.

Qualifications:

• Bachelor’s degree in Project Management, Information Systems, Business, Engineering, or a related field (required).

• Project Management Certification such as:

  • PMP (Project Management Professional) – highly preferred

  • PRINCE2 Practitioner – optional but advantageous

  • Agile or Scrum certifications (e.g. Certified ScrumMaster) – optional depending on methodology preference

Core Skills:

• Project Planning & Execution: Strong command of project lifecycle management (initiation to close-out) using both agile and waterfall methodologies. ·

• Scope & Budget Control: Proven ability to manage scope, budgets, and timelines while controlling risks and avoiding scope creep.

• Team Leadership: Ability to lead cross-functional teams including business analysts, developers, implementers, and trainers.

• Client Relationship Management: Skilled in stakeholder engagement, expectation setting, and conflict resolution—particularly within public sector environments.

• Reporting & Documentation: Strong skills in preparing project charters, status reports, change logs, risk registers, and post-implementation reviews.

• Problem Solving: Advanced analytical thinking and structured problem-solving to unblock project barriers and improve delivery efficiency.

• Time Management: Excellent prioritisation and resource scheduling abilities.

Application Process:
We know a CV doesn’t capture everything —that’s why our application process includes a
short set of assessments to help us better understand your strengths and suitability for the
role.

For the Senior Project Manager position, you’ll complete assessments that cover:

• Project Management

• Leadership and People

• Budgeting

• Critical Thinking

Total time required: approx. 52 minutes

Important: Please complete the assessments in one sitting using a stable internet connection. Avoid copying and pasting — the system includes proctoring features that may flag irregular activity.

Link to assessments: https://app.testgorilla.com/s/myomv68f

We’re looking forward to getting to know the real you – beyond your CV. Good luck!