The Senior Project Manager plays an integral role in collaborating closely with our client to deliver on digital projects which drive one of the world’s most trafficked websites.
You will take a leadership role and support our client’s presence across all of their products. Their digital properties are a showcase for Internet standards and innovation in addition to being a critical part of the product marketing strategy.
Candidates for this position must have a solid track record of guiding key digital communications efforts across multiple channels and a range of platforms. This role will require close collaboration with internal creative and development teams, as well as other business stakeholders. The ideal candidate will be comfortable with ambiguity and change, able to focus on the smallest detail as well as define strategic plans.
You Are:
- A self-starter, self-motivated, self-sufficient
- A natural collaborator who builds positive relationships and leads multidisciplinary teams toward desired results
- Committed to excellence and have an outstanding attention to detail
- Comfortable working on complex digital and interactive projects with multiple work streams
- An excellent written and verbal communicator, with great interpersonal and presentation skills
- Flexible and able to accommodate rapid change and ambiguity
- Able to manage complex programs in fast paced and changing environments
- Able to organize information quickly and summarize succinctly
- Someone who builds strong relationships with creative, development, and QA
- Comfortable working under tight deadlines
You Have:
- 7+ years’ experience in digital project management supporting the marketing and development of digital communications across a variety of channels and platforms
- 7+ years’ experience managing product launches, campaigns, platforms and corporate initiatives
- 4+ years’ developing marketing content for multiple digital platforms and partners
- Familiarity with digital communication platforms and technologies
- Experience with iWork & Office productivity tools such as Keynote, Pages, Excel, Word, MS Project, Visio, PowerPoint
- Experience with collaboration and issue tracking tools such as SharePoint, JIRA, Confluence, and Figma
- Experience with Agile methodologies, including Sprint planning, backlog management, user story development, acceptance criteria definition, and participation in standard Agile ceremonies (daily stand-ups, sprint reviews, and retrospectives)
- Strong understanding of how to manage and control project scope, schedule, budget and resource management / reporting and change management, project roadmap development, and revenue forecasting
- Strong knowledge of Project Management principles, methods, and techniques
- Experience managing teams and conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies
What We Offer:
- Global maternity and parental leave
- Competitive benefits packages
- Vacation, compassionate leave, sick days, and flex days
- Access to online services for families and new parents
- Extensive winter holiday office closures
- Summer Fridays (off at 3:00 PM local time every Friday)
- Diversity and Inclusion Board with 12 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Skills Required
- 7+ years experience in digital project management supporting marketing and development of digital communications
- 7+ years experience managing product launches, campaigns, platforms and corporate initiatives
- 4+ years developing marketing content for multiple digital platforms and partners
- Familiarity with digital communication platforms and technologies
- Experience with iWork and Office tools (Keynote, Pages, Excel, Word, MS Project, Visio, PowerPoint)
- Experience with collaboration and issue tracking tools (SharePoint, JIRA, Confluence, Figma)
- Experience with Agile methodologies including sprint planning, backlog management, user stories, acceptance criteria, and Agile ceremonies
- Strong understanding of project scope, schedule, budget, resource management, reporting, change management, and roadmap development
- Experience with revenue forecasting related to project/program work
- Strong knowledge of Project Management principles, methods, and techniques
- Experience managing teams and client conversations around scope, schedule, budget, roadmaps, objectives and strategies
- Excellent written and verbal communication, presentation and interpersonal skills; attention to detail
- Ability to work in fast-paced, changing environments and accommodate rapid change and ambiguity
What We Do
We’re Critical Mass. We are 2,000 inspired humans across 14 offices, setting the right path—not just the next one—for our clients, their customers, and our own colleagues. We work with the best, Apple, Adobe, BMW, Nike, Diageo, Airbnb, BNY and many more, to power connected ecosystems that make brands stand out by driving performance with data, technology, AI, creative and media. We’re a global marketing agency founded in Canada, but digital is our home. If you know us, then you know we’re a special place that attracts big talent and tiny egos. We’re driven, uncompromising and we live our values. We’re Critical Mass, but our friends call us CM. Learn more at criticalmass.com.
