At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
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- Lead and manage Projects in accordance with Mitel’s goals and processes
- Launch new Projects to support the organizational strategic direction using Agile Methodologies
- Facilitate project teams and stakeholder’s communication to promote teamwork and collaboration
- Ensure project success criteria meets specification/requirements and establish a project schedule and plan
- Direct teams and individuals to project schedules, identify risks and risk mitigation to deliver on-time and within resource capacity
- Track technical issues and find solutions for project problems as they arise to deliver a superior customer experience
- Utilize organization skills to manage multiple facets of a project and track progress for several projects concurrently
- Recognize and coordinate appropriate escalations regarding project issues and decisions
- Implement, manage, and track changes to ensure project goals are achieved
- Produce accurate and timely reporting of Project status throughout its life cycle
- Support identification of organizational & business improvement opportunities
- Develop knowledge of Mitel products, systems, software, hardware, and applications
- Degree in Project Management (PM) or related technical field or 3+ years of equivalent technical Project management experience required
- Project management experience with Agile and Waterfall methodologies such as Lean, Scrum, Kanban, etc.
- Familiarity and experience working with Scaled Agile Framework (SAFe)
- Competency in MS Office, JIRA, and Confluence or similar software
- Experience in infrastructure, software, migration, network and/or datacenter projects or in prem or cloud-based projects in Telcom/VoIP
- Proven stakeholder management skills working with operational, product development teams, and non-technical teams
- Strong written and verbal communication skills including presentation skills and organizational abilities
- Self-motivated and driven
- Excellent interpersonal skills
- Project management certification(s) (PMP, Six Sigma, Lean, MBA Project Mgmt, and/or SAFe Agile)
#LI-ACH
#LI-Hybrid
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Skills Required
- Degree in Project Management or related technical field
- 3+ years of equivalent technical Project management experience
- Project management experience with Agile and Waterfall methodologies
- Familiarity and experience working with Scaled Agile Framework (SAFe)
- Competency in MS Office, JIRA, and Confluence or similar software
- Experience in infrastructure, software, migration, network, and/or datacenter projects
- Proven stakeholder management skills
- Strong written and verbal communication skills including presentation skills
- Project management certification(s) (PMP, Six Sigma, Lean, MBA Project Mgmt, and/or SAFe Agile)
What We Do
Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers. With 45 years of industry leadership, we help businesses connect, collaborate and provide better experiences for their customers. Mitel is trusted by 70 million business users in more than 100 countries. Throughout our long history of industry experience, innovation has been core to Mitel’s DNA – allowing us to become experts in evolving to meet your needs and help you do the same for your customers. It’s why we’re the only company that wakes up every day exclusively focused on helping you take your communications from where they are today to where you – and your customers – need and expect them to be.
