(Services) Senior Project Manager

Posted 10 Days Ago
Be an Early Applicant
Hiring Remotely in Guadalajara, Jalisco, MEX
Remote
Senior level
Fintech
The Role
The Senior Project Manager will lead multiple complex projects, ensuring effective communication between Backbase teams and clients while managing client expectations and project deliverables, primarily in the banking domain.
Summary Generated by Built In
Hybrid Job in Guadalajara, Jalisco.
The Job in short

Manage multiple complex projects and be a bridge between Backbase internal teams and our clients.

Meet the job

Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders at various levels.

You may not be a technical expert but you are not illiterate in information technology either.

You are confident in managing clients’ expectations whereas ready to validate Backbase operations. You like traveling. So if you don’t already have a frequent status flyer, you will do so within a year, because traveling will take up a big  chunk of your work.

You will be expected to manage the relationship with customers/partners and support and advise clients on implementing their online applications using Backbase Solution to its full potential.

How about you
  • Experience doing implementations in the banking domain is a must
  • You are a solid project manager (5+ years) who is result driven and ready to adapt to a constantly changing environment; 
  • You have 7+ years of work experience 
  • You have integrated end-to-end (min. 3 projects) web-based projects and you are a master in Agile project management; 
  • You have had (2+ years) of experience as a Scrum Master or Product Owner 
  • You have client-facing experience in complex environments (3+ years); 
  • Key behavioral competencies include customer insight, stakeholder management, build effective teams and manage expectations; 
  • You should be comfortable with ambiguity, even if it’s short term; 
  • You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator; 
  • You are very much hands-on and have the mentality to get things done; 
  • Proficiency in English is an absolute must since you will be dealing with clients across the globe; 

Skills Required

  • Experience doing implementations in the banking domain
  • 5+ years in project management
  • 7+ years of work experience
  • Integrated end-to-end web-based projects (min. 3)
  • 2+ years as a Scrum Master or Product Owner
  • Client-facing experience in complex environments (3+ years)
  • Proficiency in English

Backbase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Backbase and has not been reviewed or approved by Backbase.

  • Fair & Transparent Compensation Pay is considered fair in certain U.S. roles, with strong offers in senior engineering, solutions architecture, and sales tracks in higher‑paying markets. In some U.S. contexts, compensation is described as fair for the job.
  • Leave & Time Off Breadth PTO is described as generous in the U.S., with separate sick time and paid holidays contributing to a supportive time‑off setup.
  • Wellbeing & Lifestyle Benefits Hybrid/remote work programs, office perks like snacks, and learning‑budget messaging provide lifestyle flexibility and support beyond baseline coverage.

Backbase Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
951 Employees
Year Founded: 2003

What We Do

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac. Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms. Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.

Similar Jobs

Ericsson Logo Ericsson

Inbound Transport Planner

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Remote
Guadalajara, Jalisco, MEX
88000 Employees

Samsara Logo Samsara

Technical Account Manager

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
México
4000 Employees

Samsara Logo Samsara

Customer Success Manager

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
México
4000 Employees

Circle (circle.so) Logo Circle (circle.so)

Lead Product Designer

Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
Easy Apply
Remote
31 Locations
250 Employees
140K-170K Annually

Similar Companies Hiring

Scotch Thumbnail
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
US
35 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account