Senior Project Manager

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a new Senior Project Manager to join our Project Management Office team in Vancouver, Calgary, Toronto or US.

What your team does:

Clio’s Project Management Office (PMO) leads our most strategic, complex, cross-functional projects and product launches. We work very closely with teams across the entire Clio org and work with roles at all levels. We’re the gears that reliably keep projects running on time and keep the business growing.

The PMO sits within the Business Operations department which is focused on driving results for the company through strategic, operational, and data-driven improvements and growth. As a part of the wider Business Operations team, the PMO acts as a key partner in implementing Clio’s long-term strategy.

Who you are:

First and foremost you are a person who seeks to build partnerships based on trust. You can work with people at all levels from junior to executive and you are able to meet people where they are. You are obsessed with bringing clarity to ambiguous situations and you are a problem solver who looks for common sense and human-centric solutions. You are able to see the big picture across a wide canvas of projects, priorities, and teams to identify dependencies, gaps, risks, and opportunities; and, as such, you are meticulously organized. 

What you’ll work on:

• You will lead project management for Clio’s most complex cross-functional projects. This could include: launching new product lines, global expansion initiatives, mergers & acquisitions, and other strategic growth initiatives as needed

• You will work closely with functional leaders across the business to develop project plans that align to Clio’s strategic vision and goals 

• You will facilitate needs assessments and task scoping with a variety of workstream leaders, and continually test and validate scoping assumptions

• You will meet regularly with teams and stakeholders to check on progress and status of project work. You will remove barriers, track blockers, and enable teams to complete tasks on time.

• You will track a variety of moving project pieces; such as tasks, meeting action items, decisions, budgetary issues, and risks.

• You will identify and highlight dependencies and facilitate communication and collaboration across cross-functional workstreams.

• You will draft and maintain project documents and project tracking tools (such as Asana) 

• You will prepare weekly project status reports and escalate risks and gaps as required

• In collaboration with senior leaders, you will design best practice processes, procedures, and structures for communication, implementation, and monitoring

• You will contribute towards the creation of project management and change management playbooks

• And, you will develop standardized templates to simplify cross-functional processes 

What you may have:

• An undergraduate degree in an area that involves project management, business, research, leadership, or software development.

• Project management certification, change management certification, and/or additional project management training - PMP certification is essential

• 3 - 5 years experience working in project management or adjacent disciplines in a fast growing SaaS/tech company

• Experience conducting needs assessments, scoping project tasks and deliverables, and creating roadmaps and timelines/gantt charts

• Experience facilitating workshops with groups and coaching individuals

• Demonstrate a keen interest in improving your craft by using AI

Serious bonus points if you have:

• People management experience or if you have held any leadership roles

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $102,000 to $120,000 to $138,000 CAD. There are a separate set of salary bands for other regions based on local currency.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.