Custom Software Systems, Inc. (CSS) is seeking an experienced Project Manager to coordinate projects across our IT Infrastructure teams. The ideal candidate will focus on running a large user migration project, which involves key stakeholders across several IT infrastructure and security teams, as well as IT infrastructure staff in another area of the organization. The ideal candidate will synchronize workstreams across this project, including Windows servers and desktop support, file storage, access management/credentialing, and end user device support, mapping out the project’s lifecycle and serving as central project manager, providing regular status updates and communications to leadership.
Responsibilities
- Develop and maintain a centralized project management framework for all project workstreams
- Coordinate cross-functional technical teams to ensure alignment on timelines and deliverables
- Create and manage project schedules, dependencies, and critical paths for infrastructure deployments
- Facilitate regular stand-ups, planning sessions, and retrospectives across technical teams
- Manage release cycles and deployment calendars across server, network, and cloud environments
- Identify and mitigate risks, dependencies, and blockers affecting project timelines
- Establish standardized communication channels between technical teams and stakeholders
- Develop and maintain project documentation, status reports, and dashboards
- Serve as the primary point of contact for project status and updates.
- Work with clients to foster best business practices, the appropriate use of automation to provide efficient, cost-effective administrative systems and a continual process improvement approach to the Board’s automated administrative systems
- Articulates the program’s strategy and objectives and assesses how it will impact an organization.
- Delivers successful program outcomes.
Clearance
- Must be clearable.
Citizenship
- US Citizenship
Required Qualifications
- At least seven (7) years of experience as a program manager or program consultant.
- Experience with project management tools (Jira, GitLab, etc.)
- Experience with ITIL frameworks and IT Service Management
- Experience with change management processes in enterprise environments.
Knowledge, Skills & Abilities
- Act as the intermediary to facilitate a clear understanding among all parties about business assumptions and strategic objectives.
- Work closely with the TS staff to establish, revise, and maintain standards and procedures while implementing system projects.
- Assist where necessary with business process redesign to take advantage of the efficiencies offered by automation.
- Assist in researching, selecting, and implementing software packages needed to meet FISMA standards.
- Research, recommend and write processes, procedures, and policies to meet FISMA standards and ITIL best practices.
- Defines and oversees a list of dependent projects needed to reach the program’s overall goals.
- Manages multiple program teams (and sometimes project managers).
- Strong understanding of agile methodologies
- Experience coordinating technical teams across multiple IT domains
- Proven ability to manage complex infrastructure projects with interdependencies
- Strong communication and stakeholder management skills.
- Basic understanding of IT infrastructure components (networking, servers, cloud services)
Certificates
PMI Certification and/or Agile program management certification preferred.
Compensation & Benefits12
- Wage Range: Negotiable
- General Benefits: Custom Software Systems, Inc. offers our employees a competitive benefits package that may include:
- Health insurance plans
- Health Savings Account (HSA)
- Dental
- Vision
- Long-term disability
- Short-term disability
- Basic term life insurance
- Supplemental term life insurance for employees, spouses, and dependents
- Simple IRA
- Parking/Commuting expense reimbursement
- Training/Education
Top Skills
What We Do
Welcome To Custom Software Systems, Inc.
About Custom Software Systems, Inc.:
Headquartered in Leesburg, Virginia, Custom Software Systems, Inc. (CSS) is a certified Woman Owned Small Business (WOSB) and certified HUBZone Business. Built on a foundation of trusted client partnerships, CSS has fostered a “stakeholder-centric”, yet disciplined approach to IT solutions development. This ensures our ability to consistently deliver on time and within budget and to meet or exceed our customers’ expectations.
Core Expertise:
CSS specializes in developing and implementing Custom Software Solutions and Support Services which deliver high value to our customers. Our skilled team of consultants helps our clients/partners integrate technology that fits their business needs. We provide our clients with a full array of services, including:
- Project Management & Oversight (PMP certified Project Managers)
- Database and Data Management (Certified DBA’s)
- Data Architecture (DAMA and TDWI member)
- Middleware Support (Oracle Fusion Middleware)
- Application Lifecycle Management (ALM)
- Oracle Fusion Middleware Support
- Business Intelligence Support (WebFOCUS, Business Objects, Tableau)
- Full Lifecycle Application Development (Agile, RUP, Waterfall)
- Identity Management
- Operations and Maintenance
Core Values:
CSS was founded on a set of guiding principles that include good old fashioned hard work, ethics, teamwork, and innovation. We establish relationships with our customers that are based on direct and honest communication and perseverance to get the job done which in turn fosters respect and trust. We expect our associates, at every level, to conduct themselves with integrity, honesty and strong ethics in all relationships with customers and employees.
