Senior Project Manager

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

• Lead end-to-end delivery of large, complex enterprise software and payments programs using Agile, hybrid, and scaled-Agile (SAFe) approaches.
• Define program roadmaps, milestones, success criteria, risk and dependency plans, and change control processes.
• Coordinate engineering, QA, security, operations, product, and vendor teams to align priorities and remove impediments.
• Manage program financials including budgeting, forecasting, variance analysis, and reporting to portfolio leadership.
• Facilitate release planning, sprint reviews, program increment planning, and cross-team dependency management.
• Ensure program deliverables comply with security, regulatory, and testing frameworks relevant to financial services.
• Prepare executive-level status reports, dashboards, and briefings for stakeholders and senior leadership.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

• 10+ years of experience in program/project management delivering large-scale enterprise software and payments solutions using Agile, Scrum, Kanban, and SAFe.
• 8+ years of experience managing cloud-hosted application delivery and cloud migration strategies (AWS, Azure).
• 8+ years of experience implementing security and compliance controls for financial services projects (PCI DSS, SOC 2, SOX).
• 6+ years of experience with Agile tooling and collaboration platforms (Jira, Confluence, Azure DevOps).
• 6+ years of experience in project financials, budgeting, forecasting, and portfolio reporting (Excel, Adaptive Insights, Workday Planning).
• 6+ years of experience managing vendor relationships, third-party integrations, contracts, and SLAs.
• 6+ years of equivalent combination of educational background, related experience, and/or military experience.

• PMP, PgMP, or PMI-ACP certification.
• SAFe Agilist certification and experience leading Program Increment planning.
• Direct experience with payments protocols and standards (NACHA, ISO 20022, card processing).
• Experience with payment platforms, integrations (APIs), and enterprise middleware.
• Proven experience in executive communication, stakeholder management, and cross-functional leadership at the program level.

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires the use of a computer and audio equipment.
• You will work an assigned schedule of <>.
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis.
• This role requires flexibility to work overtime, including weekends and holidays.
• This role requires frequent moving and/or carrying of materials weighing up to 50 pounds.
• This role requires the ability to stand for a majority of the shift; safely lift and/or carry up to 50 pounds; lift above your shoulders; and climb, squat, kneel, twist, push, and bend frequently during each shift.

• Approximately 25% travel off-site or to other office locations is expected.

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

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Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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