Senior Project Manager

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values: Open, Bold, Trusted

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

Job Description

Senior Project Manager - Home-based with Travel

We are seeking an experienced Senior Project Manager to join our Professional Services Practice. Reporting to the Projects Delivery Practice Lead, you will manage complex transformation projects and programmes, ensuring delivery within budget, on time, and to the required quality standards.

This is a great opportunity to join Telefonica Tech as we are growing and now dealing with larger and more complex enterprise-sized programmes. This role will be pivotal in helping Telefonica Tech be a market leader in digital transformation. 

Key Responsibilities:

• Manage and execute projects, ensuring progress and resolving complex issues. Lead Agile ceremonies and sprints from daily stand-ups to identifying areas for improvement.
• Define and implement project governance.
• Manage risks, issues, and quality assurance. 
• Manage resources efficiently and meet the desired outcome. Product backlog management and refinement in collaboration with the product owner.
• Report progress to internal and customer stakeholders. 
• Manage the project budget, change control and resource forecast & allocation.
• Facilitate project team appointments and manage third-party contributions.
• Ensure effective communication with all stakeholders and manage expectations.
• Manage internal and external escalations and deliver against the desired goal clearly and efficiently. 
• Strong delivery in Agile & Waterfall and/or Hybrid environments. 

Key Skills and Experience:

• Significant experience as a Senior Project Manager - ideally working for an IT Services, IT Consultancy, Systems Integrator or Enterprise Organisation 
• Extensive experience in project management, particularly in infrastructure, cloud (Azure, AWS), networking, and cybersecurity.
• Use of delivery tools, Jira and DevOps/ADO.
• Strong leadership, excellent communication, collaboration, and team-building skills to motivate and guide cross-functional teams. 
• Proven ability to manage complex projects from initiation to closure, including scope definition, resource planning, and risk mitigation.
• Proficient in MSP, and experienced in Hybrid delivery of Agile, and Waterfall methodologies.
• Excellent customer-facing skills and a high degree of empathy.
• Strong decision-making and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Willingness to travel for work purposes.

Qualifications

Preferred Qualifications:

• MSP or equivalent
• SCRUM Master
• PRINCE2 Practitioner or equivalent 
• PRINCE2 Agile Practitioner or equivalent 
• ITIL V4 
• Must be eligible to pass SC Clearance

Additional Information

Key Words:

Program Manager - Senior Project Manager - Agile Delivery - SCRUM Master- PRINCE2 - MSP - Cyber - Cyber - ADO - DevOps - Jira-  Security - Infrastructure - Networking - Managed Services - Data - AI - Artificial Intelligence - Cloud - Azure - AWS - Cloud Computing - Public Cloud - Azure 

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.