Senior Project Manager

We are looking for a Senior Project Manager to be the key point of contact for both the Client and the project team. The Senior Project Manager plays a pivotal role in the success of every Client engagement. They ensure the project team is poised to meet the objectives and goals of each project as well as champion the quality of the end result. 
Senior Project Managers are hard-working with fierce attention to detail. They take pride in knowing it is their job to lead, navigate and manage Clients and project teams to deliver great, high-quality work – on-time, on-budget. They are confident, proactive problem solvers, with an ability to inspire project teams and set clear expectations. They bring forth solutions and voice their point of view on what will deliver the highest quality work, client solutions and team satisfaction. 
What You’ll Do 

• Responsible for project performance, including budgets, timelines, Client satisfaction and quality for projects within a single Account and/or multiple Accounts
• Manage schedules, budgets, assets, and overall project components to ensure requirements and project deliverable dates are clearly communicated, understood and met
• Function as the primary liaison between the Client and the project team
• Proactively identify key “pivot points” and/or risks and partner with the project team to navigate these moments successfully while still meeting the project goals and objectives
• Full understanding of cross-discipline capabilities and skill sets within the Agency
• Effectively distill Client and team challenges to executable solutions that meet the project objectives and goals
• Subject matter expert when it comes to POP Project Management processes and tools
• Understanding of financial metrics, project profitability and operational expectations for projects and accounts
• Partner with Resourcing to navigate and resolve staffing challenges and/or blockers
• Ability to confidently scope small to large organic opportunities
• In partnership with the Program Directors identify and implement tools and processes to deliver high-quality outputs and customer service
• Responsible for project and/or account documentation, including project plans, project forecasts, statements of work, and the communication of project statuses and key decisions in a timely manner
• Effectively represent the Team, the work and the Client point of view in all aspects of the project process
• Fosters and build strong relationships with POP Leadership
• Lead difficult conversations with Clients and internal project teams, as needed
• Embrace and champion the POP values

What We’re Looking For

• Bachelor’s degree and a minimum of 7+ years of digital project management experience
• Demonstrated experience managing complex projects from strategy and design to technical development and implementation
• Solid client management experience and expertise
• Excellent verbal, written, presentation and interpersonal communication skills
• Demonstrated ability to collaborate to solve problems
• Ability to understand and articulate project requirements and dependencies
• Ability to excel and adapt to a demanding, constantly changing environment
• In depth knowledge of project management tools, best practices, methodologies and processes
• Strong organizational skills and relentless attention to detail
• Trusted and respected by Clients and teams
• General understanding of web and mobile technologies, ecommerce, analytics platforms, CMS platforms, and social communities 

What’s In It for You
POP offers competitive compensation and full benefits. The starting salary for this role is between $90,000 and $110,000. Our salary ranges are based on paying competitively for our size and industry and are one part of the Total Rewards we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. The range above is for the expectations as laid out in the job description and located in Seattle. As a company, we have a location-based strategy, which means the salary range could be lower or higher than this if the role is hired in another location.
Regarding Total Rewards, we pay 100% of the healthcare premiums for all our employees. We offer coverage for Medical, Dental, Vision, Short- & Long-Term Disability, Flexible Spending Accounts, AD&D, Life Insurance, and 401k with employer match. 
This position offers the flexibility of remote work, allowing candidates to contribute from any location. Candidates will thrive in a virtual environment, collaborating effectively with team members across different locations.
Additionally, we host many annual celebrations for employees and family members to show love for POPsters. Additionally, each year, we offer generous paid time off, an extended winter break, and recognize individuals for 10 years of employment with a paid sabbatical - we believe in the importance of work/life balance!
POP is an Equal Opportunity Employer that is committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment. POP will not discriminate on the basis of race, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, physical or mental disability, age, or other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].