Senior Project Manager

Posted 3 Hours Ago
Be an Early Applicant
36 Locations
Remote or Hybrid
Senior level
Other
The Role
Manage end-to-end marketing projects spanning technical and creative workflows. Coordinate SEO, writing, design, web development, CRM, QA, and outsourced teams; create timelines, allocate resources, track progress, manage risks, and provide leadership updates. The role also oversees Zoho CRM integration, design reviews in Figma, quality assurance, documentation, stakeholder communication, and process improvements across multiple concurrent projects.
Summary Generated by Built In

We are seeking a detail-oriented and organized Project Manager to oversee the execution of our marketing department's technical and creative workflows. In this role, you will be ensuring seamless collaboration between SEO specialists, technical writers, designers, web developers, our CRM team, and outsource agents.
Working closely with our QA Specialist, you will ensure that all projects meet quality standards and are delivered on schedule.
You will serve as the central hub coordinating multiple moving parts, from initial planning and resource allocation through final QA sign-off and project delivery.

🚀 Key Responsibilities

  • Workflow Management: Oversee and coordinate end-to-end technical and creative project workflows across the marketing department
  • Cross-Functional Coordination: Facilitate communication and collaboration between SEO, technical writing, design, web development, and CRM teams
  • Project Planning & Execution: Develop project timelines, milestones, and deliverables; track progress and adjust timelines as needed
  • Resource Allocation: Manage team capacity and assign resources effectively across multiple concurrent projects
  • CRM Integration: Coordinate with the CRM team on data workflows, system updates, and ensure marketing initiatives are properly integrated with Zoho CRM
  • Quality Assurance: Work closely with the QA Specialist to establish testing protocols, review quality checkpoints, and ensure all deliverables meet standards before launch
  • Design Review & Feedback: Review design files in Figma/other, and facilitate feedback loops between creative and development teams
  • Documentation: Maintain comprehensive project documentation, timelines, and status reports
  • Stakeholder Communication: Provide regular updates to leadership on project status, risks, and blockers
  • Process Improvement: Identify inefficiencies in workflows and recommend improvements to enhance team productivity

🚀 Required Qualifications & Skills

    Professional Experience

  • Minimum 5 yrs. project management experience in a marketing, technology, or agency environment

  • Proven experience coordinating cross-functional teams

  • Demonstrated experience managing projects with both creative and technical components

  • Technical Skills & Tools

  • Project Management Software: Hands-on experience with Jira and Trello, + any of the following:

  • Asana

  • Monday.com

  • ClickUp

  • Smartsheet

  • Wrike

  • Zoho CRM: Familiarity with workflows, data management, and integration processes

  • Figma Familiarity: Ability to review design files, provide feedback, and understand design-to-development handoff

  • Proficiency with Google Workspace (slides, sheets, docs, drive, calendar, etc.)

  • Comfortable with project tracking, spreadsheets, and status reporting tools

  • Core Competencies

  • Organization & Attention to Detail: Ability to manage multiple projects simultaneously while maintaining accuracy

  • Communication/English Language: Clear verbal and written English communication

  • Problem-Solving: Ability to identify issues quickly and work toward solutions proactively

  • Leadership: Capable of driving accountability without direct authority; ability to influence and motivate team members

  • Analytical Thinking: Comfortable understanding of technical requirements and translating them for non-technical stakeholders

  • Adaptability: Ability to thrive in a dynamic environment with changing priorities

🌟 Ideal Qualifications

  • Experience with marketing automation
  • Comfortable with utilizing AI within your role
  • Knowledge of web development/design workflows
  • PMP, CAPM, or other project management certification a plus
  • Familiarity/experience with agile or scrum methodologies
  • Background in marketing, digital strategy, or technology
  • Experience working with QA teams or testing protocols

🌟 What We Offer

  • Remote b2b (Georgia/Poland) or hybrid/on-site / remote (Belarus/Moldova) work opportunity

  • Stable job with long-term growth perspective

  • Competitive salary with annual performance review

  • Top-tier hardware to support your productivity

  • An exciting and challenging job with talented people around

  • Continuous learning and career growth opportunities

  • Compensation for professional training, seminars, and conferences

  • Referral program – get rewarded for helping us grow the team with talented people

  • Company-supported English classes to enhance your professional growth

  • More perks for the Minsk and Chisinau office employees

IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues. 

We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.

We understand the challenge of being apart from those who matter most.  BOSS Revolution is our flagship brand. It includes International Calling, Mobile Top Up, and Money Transfer services. It enables people to keep in touch with family and friends around the world as well as to send money to more than 50 countries with low fees and great exchange rates.

Skills Required

  • Minimum 5 years of project management experience in a marketing, technology, or agency environment
  • Experience coordinating cross-functional teams
  • Experience managing projects with both creative and technical components
  • Hands-on experience with Jira and Trello
  • Experience with at least one additional project management tool: Asana, Monday.com, ClickUp, Smartsheet, or Wrike
  • Familiarity with Zoho CRM workflows, data management, and integration processes
  • Ability to review Figma design files and understand design-to-development handoff
  • Proficiency with Google Workspace
  • Project tracking, spreadsheet, and status reporting skills
  • Clear verbal and written English communication
  • Ability to manage multiple projects while maintaining accuracy and attention to detail
  • Problem-solving and proactive issue resolution skills
  • Ability to drive accountability and influence team members without direct authority
  • Ability to understand technical requirements and translate them for non-technical stakeholders
  • Ability to adapt to changing priorities
  • Experience with marketing automation
  • Experience utilizing AI in the role
  • Knowledge of web development and design workflows
  • PMP, CAPM, or another project management certification
  • Familiarity with Agile or Scrum methodologies
  • Background in marketing, digital strategy, or technology
  • Experience working with QA teams or testing protocols

IDT Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDT and has not been reviewed or approved by IDT.

  • Healthcare Strength Medical, dental, and vision coverage are included for full‑time employees, with published transparency files indicating employer‑sponsored health plans. This establishes a conventional benefits foundation across major coverage areas.
  • Leave & Time Off Breadth Paid vacation and sick time are characterized as generous, with illustrations of multi‑week vacation and defined sick‑leave allotments that can vary by team and tenure. This breadth provides a solid baseline for time away from work.
  • Wellbeing & Lifestyle Benefits Office amenities such as an on‑site gym, recreation spaces, free breakfast and coffee, and flexible work arrangements are highlighted. These wellbeing‑oriented perks augment the core package for in‑office and hybrid roles.

IDT Insights

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The Company
HQ: Newark, NJ
1,151 Employees
Year Founded: 1990

What We Do

We know that you’ll have looked at quite a few company pages but IDT is different. We want people who want to make a big difference to our company with big ambitions. We’re a truly global team, with 1300 people working across all continents, apart from (at the moment!) Antarctica. But we are proud that despite our size, we encourage and support any in-house entrepreneurs to develop their ideas into business action. Our exciting growth plans make it a great time to join us. Our people are the reason for IDT’s passion for success. The IDT family is made up of people of all backgrounds, expertise, and interests, all with a relentless team spirit. We need people who share both our commitment to success and excitement about our journey. You won’t ever be bored or have to wonder how to fill your time. You’ll find the work challenging but you’ll get the support of a great team to help you beat those challenges. You will also be expected to support others as well as work hard, work well and work with a smile. If you want a join a company that will help you become your brilliant best and achieve amazing results, then you want to join IDT.

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