Senior Project Manager

Duties and Responsibilities

• Plan and coordinate all aspects of technical projects from initiation through delivery. 

• Ensure service delivery success and customer satisfaction through effective project management. 

• Manage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts. Gain access to existing information as needed. 

• Develop, define, and execute project plans, project scope, activities, schedules, budgets, and deliverables. 

• Identify needed resources for projects while defining and assigning major project roles. 

• Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope. 

• Assign and monitor the work of the project team, providing technical and analytical support and direction. 

• Interface with clients on technical matters as needed. 

• Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope, and quality) are achieved. 

• Assist with problem resolution or risk mitigation as needed. 

• Manage the integration of vendor/subcontractor tasks as well as track and review vendor/subcontractor deliverables, if appropriate for the project. 

• Serve as liaison between technical and non-technical teams and vendor/subcontractor organizations to ensure all project targets and requirements are met. 

• Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities. This includes completing a post-implementation review to identify areas of improvement. 

• Directly oversee employees assigned to the project.  Selects, develops, and evaluates personnel to ensure the efficient operation of the function. 

• Identify project management coordination process gaps or areas for improvement.  Recommends and implements solutions. 

• Utilize Ahead systems (PSA, Smartsheet etc.) to maintain updated project information. 

• Assist in presales efforts including OA, SOWs, and customer presentations. 

• Develop customer relationships and aid in identifying additional sales opportunities. 

Skills Required

• Bachelor’s degree or equivalent would be required  

• Professional certifications like PMP (Project Management Professional) or PgMP (Program Management Professional) preferred. 

• Minimum of 10 years of experience in project management, with a focus on leading and delivering complex projects or programs. 

• Must have experience with data center/workload migrations, data center consolidation, and/or data center build outs. 

• Strong technical knowledge in Dell, VMware, Rubrik, NetApp, etc. 

• Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects. 

• Must have a strategic mindset and be able to align projects or programs with organizational goals. 

• Excellent analytical, problem-solving, team, conflict management, and time management skills. 

• Strong communication & leadership skills. 

• Possess advanced skills in the use of project management software. 

• Demonstrate ability to manage project budgets and timelines. 

• Must be adept with the use of negotiation techniques to reach an agreement when there are widely differing viewpoints. 

• Effectively facilitate interaction with executive-level clients.  

• Should be able to identify, assess, and mitigate risks effectively.