PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want - without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights. PureSpectrum currently facilitates more than 65 million online interviews annually through our Marketplace. Our proprietary, industry's first and only, respondent-level scoring system - PureScore, continues to set the industry standard for data quality and reliability. Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek's Global Most Loved Workplaces (2023-2025), included in Inc.'s Best Workplaces (2024-2025), certified as a Great Place to Work (2022-2025), and featured on Built In's Best Places to Work list (2023-2025). PS is rapidly becoming the leading solution for quality multi-sourcing, as well as end to end automated research solutions.
The Opportunity:
PureSpectrum is seeking a Senior Project Manager who will play a key role as the primary liaison between the client and the services teams at PureSpectrum. This role is specifically for weekend support, serving as a critical point of contact for clients and internal teams during Friday-to-Monday shifts. The Senior Project Manager is responsible for managing project timelines, budgets, and resources effectively to deliver quality results on time for full-service and sample only projects.
You should be comfortable breaking down and solving complex problems. You should be able to communicate in a clear and concise manner; this includes being comfortable engaging with clients and other key stakeholders to build consensus, communicate project status, findings, and escalations on a regular basis.
Location and work Schedule
This is an in-office position based out of our Hyderabad Office, requiring for a four-day work week (10+1 hour shift) from Friday to Monday.
Your Responsibilities:
- Serve as the primary point of contact for urgent client requests and escalations over the weekend, ensuring seamless project continuity from week to week.
- Develop and maintain an understanding of client service offerings, best practices, delivery capabilities, and technology platforms.
- Manage project timelines, budgets, and resources effectively to deliver quality results on time and within budget.
- Oversee and work on full-service and sample-only projects (project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc.) for ensuring customer & business expectations are met or exceeded.
- Able to analyze survey, data, and sample requirements. Experience in working with Survey Programmers, Data Analysts and Clients to make sure that all the client deliverables are delivered accurately and timely.
- Follow established best practices and processes for project delivery, review for accuracy and functionality and provide necessary suggestions on improvements.
- Provide feedback to sales on project performance to help improve delivery and key metrics for future projects.
- Take ownership of problematic situations and work closely with other team members to develop solutions that resolve problems.
- Take accountability in the sales process by working closely with sales to provide high-quality customer service to help win future business.
- Help provide training to interns, new hires when necessary.
- Stay up to date on industry trends and development.
- Build positive relationships across the organization and with clients.
Requirements:
- Graduate or Postgraduate from any recognized University or equivalent education/ professional experience required.
- 6+ years of experience in Market Research, preferably on sampling and DIY platforms.
- Knowledge & experience in executing full-service and sample-only projects.
- Ability to work a Friday-to-Monday schedule, including holidays and willingness to work in shifts, including night shifts
- Ability to manage multiple projects with competing priorities.
- Ability to learn and use new platforms to meet or exceed customer and project needs.
- Ability to find innovative solutions to address customer and project needs.
- Solid judgment and critical thinking skills
- Excellent communication and analytical skills
- Ability to be proactive in anticipating problems and providing solutions.
- Good knowledge of Windows, Office (word, excel, PowerPoint, outlook etc.), any text editor is a must.
- Experience in excel using advanced formulas and excel automations is a plus.
- A passion for curiosity and a drive to always be learning.
- Ability to foster positive relationships across teams and customers.
PureSpectrum Perks:
At PureSpectrum we are continuously focused on our culture, which is rooted in innovation, connection, and providing an exceptional experience at all business levels -what we proudly like to call
PSX
.
- We foster a modern, collaborative and inclusive culture that values flexibility, creativity, and open communication.
- Our team enjoys a competitive compensation and benefits package, including comprehensive health insurance, Provident Fund (PF), and other perks that support overall well-being.
- We offer a robust leave policy covering casual, sick, and vacation leaves, along with special leaves for key life events.
- Regular team events, celebrations, and engagement activities strengthen our sense of community and belonging.
- At PureSpectrum, you'll find a relaxed yet high-performing workplace where you can grow professionally, build meaningful connections, and truly be yourself.
We're committed to supporting our team both personally and professionally-empowering every team member to thrive inside and outside of work.
Diversity & Inclusion
PureSpectrum is proud to be an equal opportunity employer. We welcome candidates from all backgrounds and do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other characteristic protected by law.
Top Skills
What the Team is Saying
What We Do
Built on the ethos of making researchers’ jobs easier, PureSpectrum offers a research marketplace with global supportOur customers are always at the forefront of our minds as we push the industry’s data quality standards forward. Proud to be awarded MR Supplier of the Year in 2021, PureSpectrum continues to provide industry-leading data quality. PureSpectrum developed PureScore™ which monitors survey takers' long-term behavior on our platform and blocks poor respondents from participating, ensuring high-quality data for our clients.
PureSpectrum is a simple yet innovative research experience from project inception to final reporting. Our sample Marketplace Platform gives researchers the ability to quickly access the highest quality respondents. With PureSpectrum, you get the best of everything: agile research with high-quality data you can trust.
On the PureSpectrum Marketplace, researchers are empowered to run projects at whatever cadence their research demands. Our users have the power to access one of the largest consumer datasets available and only pay for the research they need.
In the few years since its inception, PureSpectrum has been named one of the Fastest Growing Companies in North America on Deloitte’s Fast 500 since 2020 and ranked for four years in a row on the GRIT Top 50 Most Innovative List and the Inc. 5000 lists.
Why Work With Us
PureSpectrum has created an environment where every employee feels seen, heard, and cared for. We encourage “candor with kindness” across all departments and empower our employees at every level with opportunities for professional growth.
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PureSpectrum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our flex-hybrid workplace policy allows employees to find a balance between in-office and remote work with 3 days a week in the office at their discretion.
